Dear Customer,
Hello!
Thank you for your reply.
We very much want to assist you with your product issue as soon as possible, but unfortunately, we were unable to find any image attachments in your previous email. This may have been due to email system blocking, network fluctuations, or attachments being too large, causing the email to fail to send.
To help us verify the situation more clearly, please try the following steps to resend:
Check Attachments: Ensure the images have been successfully uploaded to the email attachment.
Adjust Format: We recommend using common image formats (such as JPG or PNG).
Send in Batches: If there are many images or a single image is too large, you can try sending them in multiple emails, or compressing the images before sending.
After receiving your images, I will immediately submit them to the after-sales technical department for review and provide you with a solution as soon as possible.
We look forward to your next email.
Best regards,
Lin