工单 #39317

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创建：2026-03-11T02:09:59Z | 更新：2026-03-12T02:14:18Z

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客户邮箱
运单号（可手动覆盖）
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生成和发送

订单字段

姓名：晓琳
订单号：#1283
物流单号：4PX3002512402522CN
店铺：Swi-美国
产品：MP3
金额：270.3 USD
物流信息
物流状态：Delivered
最新日期：2026-02-26
更新天数：13天
状态摘要
Delivered | days_update=13 | Henderson, NV 89044 Delivered. Position: Front door
查看物流详细信息 
Number:  4PX3002512402522CN
Package status:  Delivered (5 Days)
Country:  CN -> US
VYANG 维央:
2026-02-26 14:04 Henderson, NV 89044 Delivered. Position: Front door
2026-02-26 11:53 Henderson, NV 89044 Out for Delivery
2026-02-25 19:37 Montebello, CA 90640 Processing at Designated Facility
2026-02-25 17:41 In transit it's progressing through Post network
2026-02-25 11:00 Customs clearance agent received the shipment in destnation country.
2026-02-25 03:21 Released from customs: customs cleared.
2026-02-24 23:15 Departure from the original airport
2026-02-24 19:36 Arrival to the destination airport
2026-02-24 06:00 Hand over to airline.
2026-02-22 06:36 Nancheng Depart from facility to service provider.
2026-02-22 03:42 Nancheng Shipment arrived at facility and measured.
2026-02-22 03:37 Nancheng Shipment arrived at facility and measured.
2026-02-22 03:37 Nancheng Shipment picked up.
2026-02-21 17:41 DONGGUAN Depart from facility to service provider
2026-02-21 17:18 DONGGUAN Shipment arrived
2026-02-21 11:37 Montebello, CA 90640 Shipping Label Created
2026-02-19 21:08 Parcel information received
2026-02-19 21:08 Parcel information received
======================================
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AI历史分析结果

检测语言：en
最新客户消息翻译
我接受你的退款提议。

谢谢。
对话统计
总消息：7 条 | 客户：4 条 | 客服：3 条 | 下轮次：4
解析时间：2026-03-12T10:12:59.790290

类型判断结果

多重操作列表:
协商方案 A: 退3%保留 vs 自费退货(扣15%费)
分类: 退货请求
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：Delivered | days_update=13 | Henderson, NV 89044 Delivered. Position: Front door
reasoning：

      

      

        
        
      

      
        

          
          

            手动选择类型（按分类）
          

          
          
          

              
              
          


          
          

              
              

                
              

          


          
          

          

            
            
          

        

        
      
    

  


  

    
发送状态

    
last_send_status：

    
last_send_at：

    

  


  

    
流水线状态

    
pipeline_status：

    
pipeline_at：

    

  


  

    

      
英文话术

      

      
    

    

      
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物流详情

    
物流状态：Delivered

    
最新日期：2026-02-26

    
停更天数：13

    

      查看物流文本
      
Number:  4PX3002512402522CN
Package status:  Delivered (5 Days)
Country:  CN -> US
VYANG 维央:
2026-02-26 14:04 Henderson, NV 89044 Delivered. Position: Front door
2026-02-26 11:53 Henderson, NV 89044 Out for Delivery
2026-02-25 19:37 Montebello, CA 90640 Processing at Designated Facility
2026-02-25 17:41 In transit it's progressing through Post network
2026-02-25 11:00 Customs clearance agent received the shipment in destnation country.
2026-02-25 03:21 Released from customs: customs cleared.
2026-02-24 23:15 Departure from the original airport
2026-02-24 19:36 Arrival to the destination airport
2026-02-24 06:00 Hand over to airline.
2026-02-22 06:36 Nancheng Depart from facility to service provider.
2026-02-22 03:42 Nancheng Shipment arrived at facility and measured.
2026-02-22 03:37 Nancheng Shipment arrived at facility and measured.
2026-02-22 03:37 Nancheng Shipment picked up.
2026-02-21 17:41 DONGGUAN Depart from facility to service provider
2026-02-21 17:18 DONGGUAN Shipment arrived
2026-02-21 11:37 Montebello, CA 90640 Shipping Label Created
2026-02-19 21:08 Parcel information received
2026-02-19 21:08 Parcel information received
======================================
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