工单 #40675

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创建:2026-03-11T08:13:44Z | 更新:2026-03-17T03:03:20Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1580
物流单号:YT2604000703216974
店铺:A-澳洲
产品:V18吸尘器-澳规
金额:395.0 AUD
物流信息
物流状态:Delivered
最新日期:2026-02-20
更新天数:22天
状态摘要
Delivered | days_update=22 | Delivered
查看物流详细信息
Number:  YT2604000703216974
Package status:  Delivered (11 Days)
Country:  CN -> AU
VYANG 维央:
2026-02-20 15:41 Delivered
2026-02-20 07:02 Awaiting collection at AGNES WATER LPO
2026-02-20 07:02 Transferred
2026-02-20 06:52 Item transferred to Australia Post outlet due to
2026-02-19 18:52 Arrived at facility
2026-02-18 16:03 Item processed at sorting facility
2026-02-17 19:44 Delivered to local carrier
2026-02-17 10:42 AU International flight has arrived
2026-02-17 05:53 BRISBANE, Queensland, AU Clearance processing completed - Import
2026-02-17 04:51 In clearance processing - Import
2026-02-16 23:53 International flight has departed
2026-02-16 00:48 CN Arrived at the origin international airport
2026-02-15 16:48 Mainland China, CN Shipment is in transit to next facility
2026-02-14 02:28 Mainland China, CN Departed from sort facility
2026-02-11 11:45 Mainland China, CN Arrived at sort facility
2026-02-11 09:36 Mainland China, CN Departed from sort facility
2026-02-10 01:08 Mainland China, CN Arrived at origin facility
2026-02-09 20:33 DONGGUAN Depart from facility to service provider
2026-02-09 17:12 DONGGUAN Shipment arrived
2026-02-09 10:40 Parcel information received
2026-02-09 10:40 Shipment information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
我感到非常恶心。我没有很多钱,而你偷了我400美元。
对话统计
总消息:9 条 | 客户:5 条 | 客服:4 条 | 下轮次:5
解析时间:2026-03-17T11:02:16.780023

类型判断结果

多重操作列表:
告知顾客很抱歉我们一开始不知道您使用的是原装充电器,充满电是可以正常工作的,新机器也会有可能在运输过程中,其他东西进去堵塞 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=22 | Delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2026-02-20
停更天数:22
查看物流文本
Number:  YT2604000703216974
Package status:  Delivered (11 Days)
Country:  CN -> AU
VYANG 维央:
2026-02-20 15:41 Delivered
2026-02-20 07:02 Awaiting collection at AGNES WATER LPO
2026-02-20 07:02 Transferred
2026-02-20 06:52 Item transferred to Australia Post outlet due to
2026-02-19 18:52 Arrived at facility
2026-02-18 16:03 Item processed at sorting facility
2026-02-17 19:44 Delivered to local carrier
2026-02-17 10:42 AU International flight has arrived
2026-02-17 05:53 BRISBANE, Queensland, AU Clearance processing completed - Import
2026-02-17 04:51 In clearance processing - Import
2026-02-16 23:53 International flight has departed
2026-02-16 00:48 CN Arrived at the origin international airport
2026-02-15 16:48 Mainland China, CN Shipment is in transit to next facility
2026-02-14 02:28 Mainland China, CN Departed from sort facility
2026-02-11 11:45 Mainland China, CN Arrived at sort facility
2026-02-11 09:36 Mainland China, CN Departed from sort facility
2026-02-10 01:08 Mainland China, CN Arrived at origin facility
2026-02-09 20:33 DONGGUAN Depart from facility to service provider
2026-02-09 17:12 DONGGUAN Shipment arrived
2026-02-09 10:40 Parcel information received
2026-02-09 10:40 Shipment information received
======================================
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