工单 #40407

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创建:2026-03-11T08:13:44Z | 更新:2026-03-11T08:47:41Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#3603
物流单号:H01SRA0061764291
店铺:VA-英国
产品:黑色电子相框-英规
金额:139.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-10
更新天数:1天
状态摘要
InTransit | days_update=1 | InTransit We're processing your parcel at our hub
查看物流详细信息
Number:  H01SRA0061764291
Package status:  InTransit (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-10 17:31 InTransit We're processing your parcel at our hub
2026-03-10 01:09 InTransit Custom clearance completed
2026-03-10 01:09 Custom clearance completed
2026-03-09 16:23 Parcel arrives at Airport Parcel Arrival
2026-03-09 16:23 Parcel arrives at Airport, Parcel Arrival
2026-03-09 16:23 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-07 09:48 Parcel is leaving Airport Parcel Leaving Port
2026-03-07 09:48 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 09:48 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-06 15:00 Customs declaration completed
2026-03-06 15:00 InTransit Customs declaration completed
2026-03-05 23:13 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 23:13 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-05 20:48 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-05 20:48 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-05 16:11 DONGGUAN Depart from facility to service provider
2026-03-04 20:39 DONGGUAN Shipment arrived
2026-03-03 17:06 We've collected your parcel
2026-03-03 10:47 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-03-03 10:47 Parcel information received
2026-03-03 10:47 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
瓦斯科团队

追踪订单没有更新,备注显示“已完成”,但我还没有收到框架。

此致

斯图尔特·德鲁
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-11T16:13:47.695991

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | InTransit We're processing your parcel at our hub
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-11T08:47:40Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (H01SRA0061764291). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (H01SRA0061764291). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-10
停更天数:1
查看物流文本
Number:  H01SRA0061764291
Package status:  InTransit (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-10 17:31 InTransit We're processing your parcel at our hub
2026-03-10 01:09 InTransit Custom clearance completed
2026-03-10 01:09 Custom clearance completed
2026-03-09 16:23 Parcel arrives at Airport Parcel Arrival
2026-03-09 16:23 Parcel arrives at Airport, Parcel Arrival
2026-03-09 16:23 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-07 09:48 Parcel is leaving Airport Parcel Leaving Port
2026-03-07 09:48 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 09:48 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-06 15:00 Customs declaration completed
2026-03-06 15:00 InTransit Customs declaration completed
2026-03-05 23:13 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 23:13 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-05 20:48 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-05 20:48 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-05 16:11 DONGGUAN Depart from facility to service provider
2026-03-04 20:39 DONGGUAN Shipment arrived
2026-03-03 17:06 We've collected your parcel
2026-03-03 10:47 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-03-03 10:47 Parcel information received
2026-03-03 10:47 Parcel Data Received
======================================
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