Case #1026

输入

工单ID（用于发送回复）

客户邮箱

运单号（可手动覆盖）

物流查询 fc（自动/可空）

客户邮件内容

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#3260

物流单号：6030326217149

店铺：Ele-西班牙

产品：黑色面罩

金额：189.0 EUR

物流信息

物流状态：InTransit

最新日期：2026-03-10

更新天数：1天

状态摘要

InTransit | days_update=1 | InTransit Parcel arrives at Airport, Parcel Arrival

查看物流详细信息

Number:  6030326217149
Package status:  InTransit (9 Days)
Country:  CN -> ES
VYANG 维央:
2026-03-10 07:40 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 21:55 Madrid Center Shipment delivered to iMile RDC or Lastmile vendor
2026-03-09 21:55 Madrid Center InTransit, Shipment delivered to iMile RDC or Lastmile vendor
2026-03-07 12:51 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 12:51 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 12:51 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 18:30 InTransit Customs declaration completed
2026-03-05 18:30 Customs declaration completed
2026-03-05 03:56 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 03:56 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 22:01 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 22:01 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:43 DONGGUAN Depart from facility to service provider
2026-03-04 13:52 DONGGUAN Shipment arrived
2026-03-03 10:46 Order Submited.
2026-03-03 10:46 Parcel information received
2026-03-03 10:46 Parcel Data Received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

询问订单状态 - 在途 (附物流截图)

分类: 询问订单状态

[已含回复内容]

国际物流发货 - 预计 5-12 个工作日送达

分类: 询问订单状态

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：InTransit | days_update=1 | InTransit Parcel arrives at Airport, Parcel Arrival

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-11T08:47:47Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (6030326217149). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (6030326217149). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

物流详情