Case #1031

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1059

物流单号：UK979287775YP

店铺：Nex-丹麦

产品：头戴式耳机-黑色

金额：969.0 DKK

物流信息

物流状态：Delivered

最新日期：2026-03-20

更新天数：3天

状态摘要

Delivered | days_update=3 | Order delivered

查看物流详细信息

Number:  UK979287775YP
Package status:  Delivered (10 Days)
Country:  CN -> DK
VYANG 维央:
2026-03-20 18:24 Order delivered
2026-03-20 14:02 Item arrival at collection for pick-up (by recipient)
2026-03-20 12:27 Order out for delivery
2026-03-20 12:26 Order in transit
2026-03-19 11:14 Order in transit
2026-03-17 14:21 Batch delivery to carrier
2026-03-16 10:14 International shipment release - Import
2026-03-16 08:45 International shipment release - Import
2026-03-16 08:45 Pick up by local carrier at destination port
2026-03-15 18:43 Port of destination - Arrival
2026-03-15 08:45 Port of departure - Departure
2026-03-13 03:26 Arrived at domestic terminal station
2026-03-12 22:30 Port of departure - Received by carrier
2026-03-12 22:30 International shipment release - Export
2026-03-12 17:26 Yanwen facility - Outbound
2026-03-12 07:22 Item pre-advice received
2026-03-12 06:30 Processing information input
2026-03-11 15:27 DONGGUAN Depart from facility to service provider
2026-03-11 15:21 Yanwen Pickup Scan
2026-03-10 20:04 DONGGUAN Shipment arrived
2026-03-10 10:34 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=3 | Order delivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-23T09:01:50Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情