Case #1033

输入

工单ID（用于发送回复）

客户邮箱

运单号（可手动覆盖）

物流查询 fc（自动/可空）

客户邮件内容

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1080

物流单号：JD0002234322397348

店铺：Rev-英国

产品：墙体探测仪-橙色

金额：98.99 GBP

物流信息

物流状态：Delivered

最新日期：2026-02-28

更新天数：11天

状态摘要

Delivered | days_update=11 | COVENTRY HOME DELIVERY YODEL Delivered, Your parcel has been delivered

查看物流详细信息

Number:  JD0002234322397348
Package status:  Delivered (5 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-28 20:06 COVENTRY HOME DELIVERY YODEL Delivered, Your parcel has been delivered
2026-02-28 17:24 COVENTRY HOME DELIVERY YODEL DeliveryReady, Your parcel is with one of our drivers for delivery (due between 11:40 - 13:40)
2026-02-28 17:24 COVENTRY HOME DELIVERY YODEL Your parcel is with one of our drivers for delivery (due between 11:40 - 13:40)
2026-02-28 14:57 COVENTRY SERVICE CENTRE YODEL We have your parcel. Please check back for updates
2026-02-28 08:08 COVENTRY SERVICE CENTRE YODEL InTransit, Your parcel has arrived at your delivery depot
2026-02-28 08:08 COVENTRY SERVICE CENTRE YODEL Your parcel has arrived at your delivery depot
2026-02-28 02:30 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-02-28 02:30 HATFIELD TERMINAL Your parcel is at our national hub
2026-02-27 18:33 Custom clearance completed
2026-02-27 14:39 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-27 14:39 Parcel arrives at Airport Parcel Arrival
2026-02-27 00:16 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-27 00:16 Parcel is leaving Airport Parcel Leaving Port
2026-02-26 17:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-26 02:15 YODEL We have your parcel. Please check back for updates
2026-02-26 02:15 YODEL InTransit, We have your parcel. Please check back for updates
2026-02-25 18:32 Customs declaration completed
2026-02-25 07:08 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-25 07:08 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-25 02:45 COVENTRY SERVICE CENTRE YODEL We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-25 02:04 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-24 22:53 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-24 22:53 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-24 16:17 DONGGUAN Depart from facility to service provider
2026-02-24 14:33 DONGGUAN Shipment arrived
2026-02-24 10:50 Parcel information received
2026-02-24 10:50 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

告知顾客我们没有在忽略您的信息，请您耐心等待Revora的回复 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=11 | COVENTRY HOME DELIVERY YODEL Delivered, Your parcel has been delivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-11T08:46:17Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We have received your message and have not ignored it. We are communicating with Revora to obtain a reply. Please be patient for a while, and we will inform you of the results as soon as possible. We look forward to bringing you good news soon.

Best regards,
Lin

物流详情