工单 #40387

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创建:2026-03-11T08:13:44Z | 更新:2026-03-11T08:46:32Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#2890
物流单号:GFFR26064023759085
店铺:Ele-法国
产品:黑色面罩
金额:189.0 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-10
更新天数:1天
状态摘要
InTransit | days_update=1 | InTransit Custom clearance completed
查看物流详细信息
Number:  GFFR26064023759085
Package status:  InTransit (7 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-10 15:48 InTransit Custom clearance completed
2026-03-10 00:43 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-10 00:43 Parcel arrives at Airport Parcel Arrival
2026-03-09 07:14 Parcel is leaving Airport Parcel Leaving Port
2026-03-09 07:14 Parcel is leaving Airport, Parcel Leaving Port
2026-03-09 07:14 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-07 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-07 12:30 InTransit Customs declaration completed
2026-03-07 12:30 Customs declaration completed
2026-03-07 01:58 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-07 01:58 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-06 21:08 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-06 21:08 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-06 15:53 DONGGUAN Depart from facility to service provider
2026-03-06 10:27 DONGGUAN Shipment arrived
2026-03-05 14:48 Your package is being prepared by the sender and will be handed over to us soon
2026-03-05 14:48 Parcel information received
2026-03-05 14:48 Parcel Data Received
======================================
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AI历史分析结果

检测语言:fr
最新客户消息翻译
你好,

请问您能告诉我送货日期吗?这是一个生日礼物。

此致敬礼。

Minh Phi Luong
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-11T16:13:57.534577

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | InTransit Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-11T08:46:29Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Merci pour votre patience. Nous avons confirmé que votre colis est en route (GFFR26064023759085). Vous pouvez suivre votre colis sur 17track.net/en.  
Faites-nous savoir si vous avez des questions !

Best regards,
Lin

---

Dear Customer,

Merci pour votre commande. Votre colis a été expédié à l'international (GFFR26064023759085). La livraison est estimée entre 5 et 12 jours ouvrables. Vous pouvez le suivre sur 17track.net/en. Contactez-nous si vous avez besoin d'aide !

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-10
停更天数:1
查看物流文本
Number:  GFFR26064023759085
Package status:  InTransit (7 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-10 15:48 InTransit Custom clearance completed
2026-03-10 00:43 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-10 00:43 Parcel arrives at Airport Parcel Arrival
2026-03-09 07:14 Parcel is leaving Airport Parcel Leaving Port
2026-03-09 07:14 Parcel is leaving Airport, Parcel Leaving Port
2026-03-09 07:14 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-07 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-07 12:30 InTransit Customs declaration completed
2026-03-07 12:30 Customs declaration completed
2026-03-07 01:58 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-07 01:58 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-06 21:08 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-06 21:08 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-06 15:53 DONGGUAN Depart from facility to service provider
2026-03-06 10:27 DONGGUAN Shipment arrived
2026-03-05 14:48 Your package is being prepared by the sender and will be handed over to us soon
2026-03-05 14:48 Parcel information received
2026-03-05 14:48 Parcel Data Received
======================================
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