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工单ID（用于发送回复）

客户邮箱

运单号（可手动覆盖）

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客户邮件内容

Where do you ship from and does it it have earphones? Thanks Sent from my iPad

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你们从哪里发货？它有耳机吗？谢谢

从我的 iPad 发送

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目标语种话术

Dear Franyip,

Thanks for your support and concern on our store.

Could you please send the link of the product to us directly? Because there are so many products in our company, we are not sure which product you want to consult. We will check it for you. Thanks for your cooperation.

Hope to hear from you soon.

Best regards,
Lin

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