工单 #40362

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创建:2026-03-11T08:13:45Z | 更新:2026-03-14T10:33:20Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#6453
物流单号:4PX3002523974209CN
店铺:S-瑞典
产品:红色GPS手表
金额:1699.0 SEK
物流信息
物流状态:Delivered
最新日期:2026-03-06
更新天数:8天
状态摘要
Delivered | days_update=8 | 137 93 Tungelsta Paketet har levererats hem till dig
查看物流详细信息
Number:  4PX3002523974209CN
Package status:  Delivered (9 Days)
Country:  CN -> SE
VYANG 维央:
2026-03-06 11:19 137 93 Tungelsta Paketet har levererats hem till dig
2026-03-05 07:35 SWEDEN Paketet förbereds för leverans
2026-03-02 16:46 Parcel outbound from transit center
2026-03-01 12:59 BE Arrive in transit center
2026-03-01 09:34 Released from customs: customs cleared.
2026-03-01 07:34 Arrival to the destination airport
2026-02-28 20:00 Departure from the original airport
2026-02-28 13:17 Hand over to airline.
2026-02-26 07:49 Nancheng Depart from facility to service provider.
2026-02-26 03:02 Nancheng Shipment arrived at facility and measured.
2026-02-26 02:58 Nancheng Shipment arrived at facility and measured.
2026-02-26 02:58 Nancheng Shipment picked up.
2026-02-25 20:26 DONGGUAN Depart from facility to service provider
2026-02-25 19:58 SWEDEN Vi har fått en beställning på en leverans och väntar på paketet
2026-02-25 19:14 DONGGUAN Shipment arrived
2026-02-25 11:20 Parcel information received
2026-02-25 10:31 Parcel information received
======================================
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AI历史分析结果

检测语言:sv
最新客户消息翻译
你好,

感谢您的回复。

有个确认问题,如果我保留产品,您是否提供3%的折扣?这个数额非常低。

在我下决定之前,期待您的回复。

此致

乌尔苏拉
对话统计
总消息:6 条 | 客户:4 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-14T17:58:19.365947

类型判断结果

多重操作列表:
告知顾客如果您保留产品,我们退给您退款3% (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=8 | 137 93 Tungelsta Paketet har levererats hem till dig
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-14T10:33:19Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Kära kund,

Vi har bekräftat här, och om du bestämmer dig för att behålla denna vara, kan vi återbetala dig en summa motsvarande 3% av orderbeloppet. Vänligen svara och bekräfta om du är villig att hantera det på detta sätt, efter bekräftelse kommer vi omedelbart att genomföra återbetalningen i systemet. Vi ser fram emot ditt svar och önskar dig en trevlig användning.

Med vänliga hälsningar,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-06
停更天数:8
查看物流文本
Number:  4PX3002523974209CN
Package status:  Delivered (9 Days)
Country:  CN -> SE
VYANG 维央:
2026-03-06 11:19 137 93 Tungelsta Paketet har levererats hem till dig
2026-03-05 07:35 SWEDEN Paketet förbereds för leverans
2026-03-02 16:46 Parcel outbound from transit center
2026-03-01 12:59 BE Arrive in transit center
2026-03-01 09:34 Released from customs: customs cleared.
2026-03-01 07:34 Arrival to the destination airport
2026-02-28 20:00 Departure from the original airport
2026-02-28 13:17 Hand over to airline.
2026-02-26 07:49 Nancheng Depart from facility to service provider.
2026-02-26 03:02 Nancheng Shipment arrived at facility and measured.
2026-02-26 02:58 Nancheng Shipment arrived at facility and measured.
2026-02-26 02:58 Nancheng Shipment picked up.
2026-02-25 20:26 DONGGUAN Depart from facility to service provider
2026-02-25 19:58 SWEDEN Vi har fått en beställning på en leverans och väntar på paketet
2026-02-25 19:14 DONGGUAN Shipment arrived
2026-02-25 11:20 Parcel information received
2026-02-25 10:31 Parcel information received
======================================
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