工单 #40360

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创建:2026-03-11T08:13:45Z | 更新:2026-03-11T09:29:58Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#2871
物流单号:DOFR9010071490555HD
店铺:MC-法国
产品:M8翻译耳机-黑色
金额:109.0 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-10
更新天数:1天
状态摘要
InTransit | days_update=1 | InTransit Custom clearance completed
查看物流详细信息
Number:  DOFR9010071490555HD
Package status:  InTransit (8 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-10 15:48 InTransit Custom clearance completed
2026-03-09 12:39 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 12:39 Parcel arrives at Airport Parcel Arrival
2026-03-06 19:01 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 19:01 Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 19:01 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 16:00 Customs declaration completed
2026-03-05 01:37 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 01:37 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 21:23 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 21:23 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:43 DONGGUAN Depart from facility to service provider
2026-03-04 13:59 DONGGUAN Shipment arrived
2026-03-03 10:48 Parcel information received
2026-03-03 10:48 Parcel Data Received
======================================
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AI历史分析结果

检测语言:fr
最新客户消息翻译
您好,

我在3月3日订购了耳机。

到目前为止,我还没有收到关于我的订单的任何消息。

订单号 DOFR9010071490555HD

感谢您的回复

FOGLI MANUELA
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-11T16:14:53.118321

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | InTransit Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-11T09:29:56Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Merci pour votre patience. Nous avons confirmé que votre colis est en route (DOFR9010071490555HD). Vous pouvez suivre votre colis sur 17track.net/en.  
Faites-nous savoir si vous avez des questions !

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-10
停更天数:1
查看物流文本
Number:  DOFR9010071490555HD
Package status:  InTransit (8 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-10 15:48 InTransit Custom clearance completed
2026-03-09 12:39 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 12:39 Parcel arrives at Airport Parcel Arrival
2026-03-06 19:01 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 19:01 Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 19:01 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 16:00 Customs declaration completed
2026-03-05 01:37 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 01:37 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 21:23 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 21:23 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:43 DONGGUAN Depart from facility to service provider
2026-03-04 13:59 DONGGUAN Shipment arrived
2026-03-03 10:48 Parcel information received
2026-03-03 10:48 Parcel Data Received
======================================
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