Case #1121

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#4469

物流单号：4PX3002531592853CN

店铺：Son-美国

产品：天文望远镜

金额：249.0 USD

物流信息

物流状态：Delivered

最新日期：2026-03-11

更新天数：2天

状态摘要

Delivered | days_update=2 | Cleveland Delivered, Door/Yard. For Delivery Issues & Tracking Support, Contact GOFO at +1 949 688-6032 or cs@mail.gofoexpress.com

查看物流详细信息

Number:  4PX3002531592853CN
Package status:  Delivered (9 Days)
Country:  CN -> US
VYANG 维央:
2026-03-11 09:36 Cleveland Delivered, Door/Yard. For Delivery Issues & Tracking Support, Contact GOFO at +1 949 688-6032 or cs@mail.gofoexpress.com
2026-03-11 06:38 Cleveland Out for Delivery
2026-03-11 06:33 Cleveland Departed GOFO Delivery Station
2026-03-10 04:41 Cleveland Arrived at GOFO Delivery Station
2026-03-09 15:52 Melrose Park Departed GOFO Regional Hub
2026-03-08 00:33 Melrose Park Arrived at GOFO Regional Hub
2026-03-07 21:45 Melrose Park In Transit to Next Facility
2026-03-07 05:02 Carteret Departed GOFO Regional Hub
2026-03-07 03:00 Carteret Arrived at GOFO Regional Hub
2026-03-06 12:33 In transit it's progressing through Post network
2026-03-06 12:33 In transit, it's progressing through Post network
2026-03-06 10:50 Customs clearance agent received the shipment in destnation country.
2026-03-05 04:25 Arrival to the destination airport
2026-03-05 01:00 Departure from the original airport
2026-03-04 23:18 Released from customs: customs cleared.
2026-03-04 15:20 Hand over to airline.
2026-03-03 07:32 Nancheng Depart from facility to service provider.
2026-03-03 04:48 Nancheng Shipment arrived at facility and measured.
2026-03-03 04:43 Nancheng Shipment arrived at facility and measured.
2026-03-03 04:43 Nancheng Shipment picked up.
2026-03-02 20:40 DONGGUAN Depart from facility to service provider
2026-03-02 16:49 DONGGUAN Shipment arrived
2026-03-02 12:43 Shipping Label Created
2026-02-28 10:26 Parcel information received
2026-02-28 10:26 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

产品不工作 (索取视频)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=2 | Cleveland Delivered, Door/Yard. For Delivery Issues & Tracking Support, Contact GOFO at +1 949 688-6032 or cs@mail.gofoexpress.com

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-13T07:56:57Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We're sorry to hear you're having trouble with your product. Could you please send us a video showing the issue? This will help us determine if it's a product defect or if we can help you with the setup.
We'll review your video and respond within 24 hours.
Important: Please don't return the item until we provide you with the correct return address. The address on the package is not for returns.

Best regards,
Lin

物流详情