工单 #40067

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创建:2026-03-12T02:11:56Z | 更新:2026-03-13T07:57:01Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#3533
物流单号:H01SRA0060819261
店铺:VA-英国
产品:白色电子相框-英规
金额:164.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-03-09
更新天数:4天
状态摘要
Delivered | days_update=4 | Delivered We've delivered this parcel to the recipients porch
查看物流详细信息
Number:  H01SRA0060819261
Package status:  Delivered (14 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-09 20:19 Delivered We've delivered this parcel to the recipients porch
2026-03-09 19:20 Your local courier will deliver your parcel between 11:30 and 13:30 today
2026-03-09 18:41 Your parcel is on its way to you today
2026-03-09 14:42 Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-03-09 14:42 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-03-09 09:32 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-03-09 02:54 We're processing your parcel at our hub
2026-03-09 02:54 InTransit We're processing your parcel at our hub
2026-03-06 18:38 Custom clearance completed
2026-03-06 18:38 InTransit Custom clearance completed
2026-03-06 15:40 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-06 15:40 Parcel arrives at Airport Parcel Arrival
2026-03-06 15:40 Parcel arrives at Airport, Parcel Arrival
2026-03-05 09:05 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-05 09:05 Parcel is leaving Airport, Parcel Leaving Port
2026-03-05 09:05 Parcel is leaving Airport Parcel Leaving Port
2026-02-27 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-27 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-26 17:10 InTransit Customs declaration completed
2026-02-26 17:10 Customs declaration completed
2026-02-26 03:32 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-26 03:32 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-25 21:02 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-25 21:02 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-25 15:34 DONGGUAN Depart from facility to service provider
2026-02-25 13:52 DONGGUAN Shipment arrived
2026-02-24 16:56 We've collected your parcel
2026-02-24 10:48 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-02-24 10:48 Parcel information received
2026-02-24 10:48 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
刚刚发送了损坏物品的照片和追踪建议给你

来自我的iPhone
对话统计
总消息:4 条 | 客户:3 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-13T11:23:08.830913

类型判断结果

多重操作列表:
告知顾客我们已经收到您的图片,正在联系仓库团队核实 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=4 | Delivered We've delivered this parcel to the recipients porch
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-13T07:57:00Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Whitehouse797,

Thank you for your reply and the relevant pictures.

We confirm that we have received the attached pictures you sent. We have currently submitted these photos to our warehouse and logistics teams for verification to confirm the specific situation of the product during the shipping and packaging process.

Once verification is completed (usually taking 1-2 business days), we will immediately provide you with further solutions, including reshipment, refund, or other compensation measures.

Thank you very much for your patience and cooperation.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-09
停更天数:4
查看物流文本
Number:  H01SRA0060819261
Package status:  Delivered (14 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-09 20:19 Delivered We've delivered this parcel to the recipients porch
2026-03-09 19:20 Your local courier will deliver your parcel between 11:30 and 13:30 today
2026-03-09 18:41 Your parcel is on its way to you today
2026-03-09 14:42 Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-03-09 14:42 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-03-09 09:32 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-03-09 02:54 We're processing your parcel at our hub
2026-03-09 02:54 InTransit We're processing your parcel at our hub
2026-03-06 18:38 Custom clearance completed
2026-03-06 18:38 InTransit Custom clearance completed
2026-03-06 15:40 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-06 15:40 Parcel arrives at Airport Parcel Arrival
2026-03-06 15:40 Parcel arrives at Airport, Parcel Arrival
2026-03-05 09:05 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-05 09:05 Parcel is leaving Airport, Parcel Leaving Port
2026-03-05 09:05 Parcel is leaving Airport Parcel Leaving Port
2026-02-27 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-27 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-26 17:10 InTransit Customs declaration completed
2026-02-26 17:10 Customs declaration completed
2026-02-26 03:32 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-26 03:32 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-25 21:02 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-25 21:02 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-25 15:34 DONGGUAN Depart from facility to service provider
2026-02-25 13:52 DONGGUAN Shipment arrived
2026-02-24 16:56 We've collected your parcel
2026-02-24 10:48 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-02-24 10:48 Parcel information received
2026-02-24 10:48 Parcel Data Received
======================================
Powered by www.17track.net.