工单 #41697

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创建:2026-03-13T03:21:12Z | 更新:2026-03-14T03:33:44Z

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订单字段

姓名:晓琳
订单号:#1057
物流单号:0079350082809754036320
店铺:Luv-西班牙
产品:除湿机-欧规
金额:229.0 EUR
物流信息
物流状态:Delivered
最新日期:2026-03-10
更新天数:4天
状态摘要
Delivered | days_update=4 | Delivered Entregado,Ya hemos entregado tu envío.
查看物流详细信息
Number:  0079350082809754036320
Package status:  Delivered (11 Days)
Country:  CN -> ES
VYANG 维央:
2026-03-10 21:39 Delivered Entregado,Ya hemos entregado tu envío.
2026-03-10 16:37 En repartoTu envío está en reparto, se entregará en el día de hoy.
2026-03-10 12:34 InTransit Delegación destino
2026-03-10 12:34 Delegación destino
2026-03-09 21:03 InTransit Delegación de tránsito,Te entregaremos tu envío lo antes posible.
2026-03-09 21:03 Delegación de tránsitoTe entregaremos tu envío lo antes posible.
2026-03-08 15:25 Custom clearance completed
2026-03-08 15:25 InTransit Custom clearance completed
2026-03-07 16:35 Parcel arrives at Airport Parcel Arrival
2026-03-07 16:35 Parcel arrives at Airport, Parcel Arrival
2026-03-07 16:35 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-04 18:57 Parcel is leaving Airport Parcel Leaving Port
2026-03-04 18:57 Parcel is leaving Airport, Parcel Leaving Port
2026-03-04 18:57 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-02 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-02 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-02 17:00 Customs declaration completed
2026-03-02 17:00 InTransit Customs declaration completed
2026-03-02 02:27 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-02 02:27 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-01 20:04 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-01 20:04 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-01 15:39 DONGGUAN Depart from facility to service provider
2026-03-01 15:02 DONGGUAN Shipment arrived
2026-02-28 10:55 ManifestadoYa tenemos todos los detalles de tu envío.
2026-02-28 10:55 Manifestado,Ya tenemos todos los detalles de tu envío.
2026-02-28 10:55 Parcel information received
2026-02-28 10:54 Parcel Data Received
======================================
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AI历史分析结果

检测语言:es
最新客户消息翻译
早上好,

正如我之前提到的,我已经在一个有潮湿的小房间里试过了这个设备,因为我的房子受到洪水影响,开启了一整天一整夜后,它几乎没有抽出任何水。
我附上了设备的照片、跟踪号码和SKU,如您所要求的。

此致

发自我的手机

-------- 原始邮件 --------
发件人: Luvant 
日期: 2026年3月13日 星期五 4:43
收件人: romadallo@hotmail.com
主题: Re: 退货申请

尊敬的客户,

感谢您的反馈。为了帮助解决此问题,请提供:
1. 您对产品的具体问题
2. 收到的所有商品的照片
3. 跟踪号码的照片
4. SKU号码的照片(条形码下面)

收到这些信息后,我们将着手提供解决方案。请注意:在我们提供授权退货地址之前,请不要退回商品。

此致敬礼,

Best regards,林
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-14T11:05:50.578444

类型判断结果

多重操作列表:
叫客户等待 (高单量)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=4 | Delivered Entregado,Ya hemos entregado tu envío.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-14T03:33:43Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Gracias por informarnos sobre esto. Hemos enviado su problema a nuestro equipo para su revisión. Debido al alto volumen, puede tardar hasta 24 horas en recibir una respuesta con una solución. No dude en comunicarse si tiene alguna pregunta.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-10
停更天数:4
查看物流文本
Number:  0079350082809754036320
Package status:  Delivered (11 Days)
Country:  CN -> ES
VYANG 维央:
2026-03-10 21:39 Delivered Entregado,Ya hemos entregado tu envío.
2026-03-10 16:37 En repartoTu envío está en reparto, se entregará en el día de hoy.
2026-03-10 12:34 InTransit Delegación destino
2026-03-10 12:34 Delegación destino
2026-03-09 21:03 InTransit Delegación de tránsito,Te entregaremos tu envío lo antes posible.
2026-03-09 21:03 Delegación de tránsitoTe entregaremos tu envío lo antes posible.
2026-03-08 15:25 Custom clearance completed
2026-03-08 15:25 InTransit Custom clearance completed
2026-03-07 16:35 Parcel arrives at Airport Parcel Arrival
2026-03-07 16:35 Parcel arrives at Airport, Parcel Arrival
2026-03-07 16:35 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-04 18:57 Parcel is leaving Airport Parcel Leaving Port
2026-03-04 18:57 Parcel is leaving Airport, Parcel Leaving Port
2026-03-04 18:57 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-02 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-02 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-02 17:00 Customs declaration completed
2026-03-02 17:00 InTransit Customs declaration completed
2026-03-02 02:27 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-02 02:27 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-01 20:04 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-01 20:04 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-01 15:39 DONGGUAN Depart from facility to service provider
2026-03-01 15:02 DONGGUAN Shipment arrived
2026-02-28 10:55 ManifestadoYa tenemos todos los detalles de tu envío.
2026-02-28 10:55 Manifestado,Ya tenemos todos los detalles de tu envío.
2026-02-28 10:55 Parcel information received
2026-02-28 10:54 Parcel Data Received
======================================
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