工单 #41690

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创建:2026-03-13T03:21:12Z | 更新:2026-03-20T08:50:05Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#9314
物流单号:RELR7Q5TYFX2
店铺:S-英国
产品:电动剃须刀-黑色
金额:89.99 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-11
更新天数:2天
状态摘要
InTransit | days_update=2 | Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
查看物流详细信息
Number:  RELR7Q5TYFX2
Package status:  InTransit (6 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-11 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-11 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-11 17:00 InTransit Customs declaration completed
2026-03-11 17:00 Customs declaration completed
2026-03-10 04:26 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 04:26 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-09 21:42 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-09 21:42 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-09 16:31 DONGGUAN Depart from facility to service provider
2026-03-09 15:44 DONGGUAN Shipment arrived
2026-03-07 13:10 Order details received
2026-03-07 13:10 Parcel information received
2026-03-07 13:10 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
我希望能在3月26日我丈夫的生日之前收到这个物品,希望它能及时到达,没想到会花这么久。
对话统计
总消息:4 条 | 客户:2 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-20T14:24:07.618994

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=2 | Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-20T08:50:04Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (RELR7Q5TYFX2). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-11
停更天数:2
查看物流文本
Number:  RELR7Q5TYFX2
Package status:  InTransit (6 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-11 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-11 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-11 17:00 InTransit Customs declaration completed
2026-03-11 17:00 Customs declaration completed
2026-03-10 04:26 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 04:26 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-09 21:42 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-09 21:42 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-09 16:31 DONGGUAN Depart from facility to service provider
2026-03-09 15:44 DONGGUAN Shipment arrived
2026-03-07 13:10 Order details received
2026-03-07 13:10 Parcel information received
2026-03-07 13:10 Parcel Data Received
======================================
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