Exception | days_update=32 | Parcel information received
查看物流详细信息
Number: YT2604100702683545
Package status: InfoReceived (0 Days)
Country: CN -> GB
VYANG 维央:
2026-02-10 11:44 Parcel information received
======================================
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AI历史分析结果
检测语言：en
最新客户消息翻译
为什么它要花这么长时间才能进入我的账户？应该在1或2个工作日内完成
对话统计
总消息：8 条 |
客户：6 条 |
客服：2 条 |
下轮次：3
解析时间：2026-03-14T11:05:53.336102
类型判断结果
多重操作列表:
告知顾客这也是根据我们退款的速度和银行处理速度评估的 (手动)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：Exception | days_update=32 | Parcel information received
reasoning：
发送状态
last_send_status：success
last_send_at：2026-03-14T04:05:53Z
流水线状态
pipeline_status：COMPLETED
pipeline_at：
英文话术
中文话术
目标语种话术
Dear Customer,
We have initiated a refund for you, which is expected to arrive within 5-10 working days based on our refund speed and the bank's settlement timeliness. There may be a slight delay if the bank needs further verification during this period, and you just need to keep your account in good condition. If there are any abnormalities or further assistance, please feel free to let us know. We sincerely look forward to your smooth receipt of the refund and use it with more peace of mind.
Best regards,
Lin
物流详情
物流状态：Exception
最新日期：2026-02-10
停更天数：32
查看物流文本
Number: YT2604100702683545
Package status: InfoReceived (0 Days)
Country: CN -> GB
VYANG 维央:
2026-02-10 11:44 Parcel information received
======================================
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