InfoReceived | days_update=0 | Parcel information received
查看物流详细信息
Number: ZC58626088299
Package status: InfoReceived (0 Days)
Country: CN -> US
VYANG 维央:
2026-03-13 10:39 Parcel information received
======================================
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AI历史分析结果
检测语言：en
最新客户消息翻译
你们的退货政策是什么？
对话统计
总消息：1 条 |
客户：1 条 |
客服：0 条 |
下轮次：1
解析时间：2026-03-13T11:23:14.275036
类型判断结果
多重操作列表:
告知退货政策 (手动)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：InfoReceived | days_update=0 | Parcel information received
reasoning：
发送状态
last_send_status：success
last_send_at：2026-03-13T08:24:38Z
流水线状态
pipeline_status：COMPLETED
pipeline_at：
英文话术
中文话术
目标语种话术
Dear Customer,
Return the item for a refund, with the following conditions:
You will be responsible for all shipping costs (both initial delivery and return shipping to Hong Kong)
A 15% handling fee will be deducted from the refund
The return process takes approximately one month
Return shipping costs are approximately £35 (please check with your local post office for exact rates)
You must provide tracking information
Refund will be processed after we receive the item
Please note: If the international package is held by customs and cannot be cleared, we will be unable to process any refund as we have not received the returned item
Please let us know your preferred option so we can provide either the refund or return address.
Important: Please wait for our email with the authorized return address before shipping. Do not use the address on the original package, as this is not our returns address. We cannot be responsible for items sent to incorrect addresses.
Best regards,
Lin
物流详情
物流状态：InfoReceived
最新日期：2026-03-13
停更天数：
查看物流文本
Number: ZC58626088299
Package status: InfoReceived (0 Days)
Country: CN -> US
VYANG 维央:
2026-03-13 10:39 Parcel information received
======================================
Powered by www.17track.net.