工单 #41669

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创建:2026-03-13T03:21:14Z | 更新:2026-03-14T04:05:48Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
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生成和发送

订单字段

姓名:晓琳
订单号:#1019
物流单号:UK780623417YP
店铺:Van-加拿大
产品:蓝牙耳机-银色
金额:270.3 CAD
物流信息
物流状态:Delivered
最新日期:2026-01-06
更新天数:67天
状态摘要
Delivered | days_update=67 | CARBON DELIVERED
查看物流详细信息
Number:  UK780623417YP
Package status:  Delivered (11 Days)
Country:  CN -> CA
VYANG 维央:
2026-01-06 16:19 CARBON DELIVERED
2026-01-06 08:25 CARBON NOTICE CARD LEFT INDICATING WHERE AND WHEN TO PICK UP ITEM
2026-01-06 01:38 CALGARY ITEM IN TRANSIT
2026-01-05 22:38 CALGARY ITEM PROCESSED
2026-01-05 22:38 CALGARY EXPECTED DELIVERY DATE UPDATED
2026-01-05 20:22 CALGARY ITEM ARRIVED
2026-01-05 15:37 VANCOUVER EXPECTED DELIVERY DATE UPDATED
2026-01-05 03:44 CLEARED CUSTOMS
2026-01-05 00:57 RICHMOND ITEM IN TRANSIT
2026-01-04 22:13 RICHMOND EXPECTED DELIVERY DATE UPDATED
2026-01-04 21:57 RICHMOND ITEM PROCESSED
2026-01-04 21:57 RICHMOND EXPECTED DELIVERY DATE UPDATED
2026-01-04 19:44 VANCOUVER ITEM WAS RELEASED BY CUSTOMS AND IS NOW WITH CANADA POST FOR PROCESSING
2026-01-02 13:48 Batch delivery to carrier
2026-01-02 13:48 Pick up by local carrier at destination port
2025-12-31 15:37 Port of departure - Departure
2025-12-31 15:30 UPLIFTED FROM TRANSSHIPMENT HUB
2025-12-31 11:05 ARRIVED AT DESTINATION AIRPORT
2025-12-31 11:05 Port of destination - Arrival
2025-12-31 03:11 RICHMOND EXPECTED DELIVERY DATE UPDATED
2025-12-31 03:10 RICHMOND ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2025-12-29 14:37 Arrived at domestic terminal station
2025-12-29 09:13 Port of departure - Received by carrier
2025-12-29 09:13 International shipment release - Export
2025-12-29 06:16 SHIPPING INFORMATION RECEIVED
2025-12-29 05:37 Yanwen facility - Outbound
2025-12-29 01:48 Processing information input
2025-12-28 15:27 DONGGUAN Depart from facility to service provider
2025-12-28 11:40 DONGGUAN Shipment arrived
2025-12-27 16:03 Yanwen Pickup Scan
2025-12-26 11:12 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
您好,

希望您一切安好。感谢您提供的信息。我很乐意退回您的产品,但只能由您承担运费。请提供适当的运输文件。

谢谢

Russ Evans
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-14T11:05:53.569976

类型判断结果

多重操作列表:
很抱歉,我们无法提供退货标签,需要您自行去寄回 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=67 | CARBON DELIVERED
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-14T04:05:47Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We are very sorry, but we are temporarily unable to provide a return shipping label this time. You will need to send the item back yourself. You can use your usual courier service to send it, and please remember to keep the tracking number and the shipping receipt so that we can follow up once we receive the package. Thank you for your cooperation, and we look forward to resolving the issue for you as soon as possible.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-01-06
停更天数:67
查看物流文本
Number:  UK780623417YP
Package status:  Delivered (11 Days)
Country:  CN -> CA
VYANG 维央:
2026-01-06 16:19 CARBON DELIVERED
2026-01-06 08:25 CARBON NOTICE CARD LEFT INDICATING WHERE AND WHEN TO PICK UP ITEM
2026-01-06 01:38 CALGARY ITEM IN TRANSIT
2026-01-05 22:38 CALGARY ITEM PROCESSED
2026-01-05 22:38 CALGARY EXPECTED DELIVERY DATE UPDATED
2026-01-05 20:22 CALGARY ITEM ARRIVED
2026-01-05 15:37 VANCOUVER EXPECTED DELIVERY DATE UPDATED
2026-01-05 03:44 CLEARED CUSTOMS
2026-01-05 00:57 RICHMOND ITEM IN TRANSIT
2026-01-04 22:13 RICHMOND EXPECTED DELIVERY DATE UPDATED
2026-01-04 21:57 RICHMOND ITEM PROCESSED
2026-01-04 21:57 RICHMOND EXPECTED DELIVERY DATE UPDATED
2026-01-04 19:44 VANCOUVER ITEM WAS RELEASED BY CUSTOMS AND IS NOW WITH CANADA POST FOR PROCESSING
2026-01-02 13:48 Batch delivery to carrier
2026-01-02 13:48 Pick up by local carrier at destination port
2025-12-31 15:37 Port of departure - Departure
2025-12-31 15:30 UPLIFTED FROM TRANSSHIPMENT HUB
2025-12-31 11:05 ARRIVED AT DESTINATION AIRPORT
2025-12-31 11:05 Port of destination - Arrival
2025-12-31 03:11 RICHMOND EXPECTED DELIVERY DATE UPDATED
2025-12-31 03:10 RICHMOND ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2025-12-29 14:37 Arrived at domestic terminal station
2025-12-29 09:13 Port of departure - Received by carrier
2025-12-29 09:13 International shipment release - Export
2025-12-29 06:16 SHIPPING INFORMATION RECEIVED
2025-12-29 05:37 Yanwen facility - Outbound
2025-12-29 01:48 Processing information input
2025-12-28 15:27 DONGGUAN Depart from facility to service provider
2025-12-28 11:40 DONGGUAN Shipment arrived
2025-12-27 16:03 Yanwen Pickup Scan
2025-12-26 11:12 Parcel information received
======================================
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