Case #1180

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1043

物流单号：LP1000037323546CN

店铺：Pra-荷兰

产品：K30迷你GPS定位器-白色

金额：99.0 EUR

物流信息

物流状态：Delivered

最新日期：2026-03-12

更新天数：1天

状态摘要

Delivered | days_update=1 | Package deliveredDelivered in mailbox

查看物流详细信息

Number:  LP1000037323546CN
Package status:  Delivered (14 Days)
Country:  CN -> NL
VYANG 维央:
2026-03-12 20:02 Package deliveredDelivered in mailbox
2026-03-12 18:05 Out for deliveryOut for delivery with the courier
2026-03-12 18:03 Handed over to the courier
2026-03-12 18:03 Entered into handheld device of the courier
2026-03-12 13:49 Arrived at local delivery centerArrived in your region
2026-03-12 09:45 Out for deliveryDelivery planned in the route of the courier
2026-03-12 04:43 Delivery planned at the cityhub
2026-03-12 04:23 Received by local delivery companyProcessed at the sorting center
2026-03-10 08:06 Shipment on the wayParcel outbound from transit center
2026-03-09 15:32 Arrived in transit country/regionArrive in transit center
2026-03-09 07:39 Import customs clearance completeReleased from customs: customs cleared.
2026-03-09 05:39 Arrived at linehaul officeArrival to the destination airport
2026-03-06 19:18 Departed from departure country/regionDeparture from the original airport
2026-03-06 14:07 Leaving from departure country/regionHand over to airline.
2026-03-01 07:11 Departed from sorting centerDepart from facility to service provider.
2026-03-01 02:34 Processing at sorting centerShipment arrived at facility and measured.
2026-03-01 02:30 Processing at sorting centerShipment arrived at facility and measured.
2026-03-01 02:30 Received by logistics companyShipment picked up.
2026-02-28 20:40 DONGGUAN Depart from facility to service provider
2026-02-28 19:30 Shipment not yet received or processed
2026-02-28 17:13 DONGGUAN Shipment arrived
2026-02-27 11:03 Shipment info receivedParcel information received
2026-02-27 11:03 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

订单已签收 (初步核实)

分类: 询问订单状态

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=1 | Package deliveredDelivered in mailbox

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-13T07:14:06Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for reaching out about your undelivered package.
According to tracking, your parcel arrived at your local post office on 2026-03-12. You can verify this at 17track.net using your tracking number: LP1000037323546CN.
We recommend:
Contacting your local post office with your details
Checking if a neighbor received it
While we follow up with the carrier, please try these steps first. Let us know if you need any further assistance in locating your package.

Best regards,
Lin

物流详情