工单 #41661

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创建:2026-03-13T03:21:14Z | 更新:2026-03-14T04:05:48Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#7370
物流单号:4PX3002462143964CN
店铺:S-美国
产品:蓝牙耳机-银色
金额:109.0 USD
物流信息
物流状态:Delivered
最新日期:2026-02-05
更新天数:37天
状态摘要
Delivered | days_update=37 | Goodyear, AZ 85338 Delivered. Position: Front door
查看物流详细信息
Number:  4PX3002462143964CN
Package status:  Delivered (9 Days)
Country:  CN -> US
VYANG 维央:
2026-02-05 12:29 Goodyear, AZ 85338 Delivered. Position: Front door
2026-02-05 05:46 Goodyear, AZ 85338 Out for Delivery
2026-02-03 18:02 Torrance, CA 90501 Processing at Designated Facility
2026-02-02 20:28 In transit it's progressing through Post network
2026-01-31 13:43 Customs clearance agent received the shipment in destnation country.
2026-01-31 06:43 Arrival to the destination airport
2026-01-30 19:57 Released from customs: customs cleared.
2026-01-30 13:30 Departure from the original airport
2026-01-30 02:07 Hand over to airline.
2026-01-29 06:33 CN Shipment in transit
2026-01-28 06:33 Nancheng Depart from facility to service provider.
2026-01-28 03:49 Nancheng Shipment arrived at facility and measured.
2026-01-28 03:45 Nancheng Shipment picked up.
2026-01-28 03:45 Nancheng Shipment arrived at facility and measured.
2026-01-27 21:07 DONGGUAN Depart from facility to service provider
2026-01-27 16:49 DONGGUAN Shipment arrived
2026-01-27 11:45 Torrance, CA 90501 Shipping Label Created
2026-01-27 10:52 Parcel information received
2026-01-27 10:52 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
我正在与我的信用卡公司打交道,让他们在此事上代表我。我建议你联系他们,因为他们掌握所有相关信息。
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-14T11:05:54.962333

类型判断结果

多重操作列表:
告知顾客我们无法联系您的信用公司,请您联系他们 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=37 | Goodyear, AZ 85338 Delivered. Position: Front door
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-14T04:05:47Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

When we tried to contact your credit company, we encountered a little trouble and were temporarily unable to get through.  
Could you please contact the credit company first, so that we can continue to follow up and help you complete the subsequent process?  
We look forward to receiving your reply as soon as possible, aiming to resolve the issue smoothly.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-02-05
停更天数:37
查看物流文本
Number:  4PX3002462143964CN
Package status:  Delivered (9 Days)
Country:  CN -> US
VYANG 维央:
2026-02-05 12:29 Goodyear, AZ 85338 Delivered. Position: Front door
2026-02-05 05:46 Goodyear, AZ 85338 Out for Delivery
2026-02-03 18:02 Torrance, CA 90501 Processing at Designated Facility
2026-02-02 20:28 In transit it's progressing through Post network
2026-01-31 13:43 Customs clearance agent received the shipment in destnation country.
2026-01-31 06:43 Arrival to the destination airport
2026-01-30 19:57 Released from customs: customs cleared.
2026-01-30 13:30 Departure from the original airport
2026-01-30 02:07 Hand over to airline.
2026-01-29 06:33 CN Shipment in transit
2026-01-28 06:33 Nancheng Depart from facility to service provider.
2026-01-28 03:49 Nancheng Shipment arrived at facility and measured.
2026-01-28 03:45 Nancheng Shipment picked up.
2026-01-28 03:45 Nancheng Shipment arrived at facility and measured.
2026-01-27 21:07 DONGGUAN Depart from facility to service provider
2026-01-27 16:49 DONGGUAN Shipment arrived
2026-01-27 11:45 Torrance, CA 90501 Shipping Label Created
2026-01-27 10:52 Parcel information received
2026-01-27 10:52 Parcel information received
======================================
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