Case #1187

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#2744

物流单号：UK958488723YP

店铺：Son-加拿大

产品：睡眠耳机-杏色

金额：149.0 CAD

物流信息

物流状态：Delivered

最新日期：2026-03-11

更新天数：2天

状态摘要

Delivered | days_update=2 | Langford BC Delivered

查看物流详细信息

Number:  UK958488723YP
Package status:  Delivered (6 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-11 13:12 Langford BC Delivered
2026-03-11 05:00 Langford BC Out for delivery
2026-03-10 18:27 Victoria BC Your parcel has been assigned to a delivery driver
2026-03-10 02:08 Burnaby BC Parcel sent to local UniUni warehouse for delivery
2026-03-09 23:18 Burnaby BC Parcel received by UniUni
2026-03-09 22:48 Scanned arrived at FB Canada
2026-03-09 22:34 Batch delivery to carrier
2026-03-09 10:11 International shipment release - Import
2026-03-09 10:11 Pick up by local carrier at destination port
2026-03-08 19:30 Port of destination - Arrival
2026-03-08 13:31 Port of departure - Departure
2026-03-07 16:01 Arrived at domestic terminal station
2026-03-07 12:20 Port of departure - Received by carrier
2026-03-07 12:20 International shipment release - Export
2026-03-07 07:01 Yanwen facility - Outbound
2026-03-06 02:16 Parcel data received
2026-03-06 02:16 Processing information input
2026-03-05 18:21 UNI DATA CENTER Shipping information received. Your parcel is on its way to UniUni for delivery to you
2026-03-05 17:22 DONGGUAN Depart from facility to service provider
2026-03-05 17:18 Yanwen Pickup Scan
2026-03-05 16:51 DONGGUAN Shipment arrived
2026-03-03 10:13 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=2 | Langford BC Delivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-13T07:14:13Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情