工单 #41437

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创建:2026-03-13T03:21:15Z | 更新:2026-03-13T07:13:32Z

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订单字段

姓名:晓琳
订单号:#2665
物流单号:H01SRA0053883837
店铺:WA-英国
产品:智能笔记本
金额:189.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-01-12
更新天数:60天
状态摘要
Delivered | days_update=60 | Delivered We've delivered this parcel to the recipients porch
查看物流详细信息
Number:  H01SRA0053883837
Package status:  Delivered (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-01-12 22:14 Delivered We've delivered this parcel to the recipients porch
2026-01-12 18:03 Your local courier will deliver your parcel between 13:00 and 15:00 today
2026-01-12 15:06 Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-12 06:53 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-12 06:21 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-11 00:43 InTransit We're processing your parcel at our hub
2026-01-11 00:43 We're processing your parcel at our hub
2026-01-10 03:37 InTransit Custom clearance completed
2026-01-10 03:37 Custom clearance completed
2026-01-09 04:06 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-09 04:06 Parcel arrives at Airport Parcel Arrival
2026-01-08 07:07 Parcel is leaving Airport Parcel Leaving Port
2026-01-08 07:07 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-01-06 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-01-06 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-01-05 19:46 InTransit Customs declaration completed
2026-01-05 19:46 Customs declaration completed
2026-01-05 01:41 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-01-05 01:41 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-01-04 22:11 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-01-04 22:11 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-01-04 17:58 DONGGUAN Depart from facility to service provider
2026-01-04 11:41 DONGGUAN Shipment arrived
2026-01-02 05:43 We've collected your parcel
2026-01-02 01:37 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-01-02 01:37 Parcel Data Received
2026-01-02 01:37 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
嗨,林

根据我之前的信息,该物品无法使用,而且从未能使用过。

我愿意退货,但根据2015年《消费者权益法》,我不会支付退货或任何补货费用。

请确认我应该如何退还该物品?

谢谢

伊恩

从我的 iPhone 发送
对话统计
总消息:2 条 | 客户:2 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-13T11:23:20.396303

类型判断结果

多重操作列表:
拒付去信提供退货地址 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=60 | Delivered We've delivered this parcel to the recipients porch
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-13T07:13:32Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hello!

Thank you for your cooperation. Please return the package to the following address so that we can process your request as soon as possible:

Return Address:

Recipient: Huang Haodi (VY0112)
Phone Number: 86 13312988847
Address: 2nd Floor, Building G, Zhenghan Warehouse, No. 8 Pulong West Road, Tangxia Town, Dongguan City, Guangdong Province, China
Postal Code: 523730
Country/Region: China

Kind Reminder:

Please include a note: Please include your order number [enter your order number here] in the package so that we can process your refund immediately upon receiving the return.

Proper Packaging: Please ensure the product is properly packaged to avoid damage during transit. If the returned item is damaged and affects resale, we will not be able to provide a full refund.

We hope the above information is helpful. If you have any questions, please feel free to contact us.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-01-12
停更天数:60
查看物流文本
Number:  H01SRA0053883837
Package status:  Delivered (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-01-12 22:14 Delivered We've delivered this parcel to the recipients porch
2026-01-12 18:03 Your local courier will deliver your parcel between 13:00 and 15:00 today
2026-01-12 15:06 Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-12 06:53 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-12 06:21 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-11 00:43 InTransit We're processing your parcel at our hub
2026-01-11 00:43 We're processing your parcel at our hub
2026-01-10 03:37 InTransit Custom clearance completed
2026-01-10 03:37 Custom clearance completed
2026-01-09 04:06 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-09 04:06 Parcel arrives at Airport Parcel Arrival
2026-01-08 07:07 Parcel is leaving Airport Parcel Leaving Port
2026-01-08 07:07 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-01-06 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-01-06 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-01-05 19:46 InTransit Customs declaration completed
2026-01-05 19:46 Customs declaration completed
2026-01-05 01:41 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-01-05 01:41 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-01-04 22:11 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-01-04 22:11 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-01-04 17:58 DONGGUAN Depart from facility to service provider
2026-01-04 11:41 DONGGUAN Shipment arrived
2026-01-02 05:43 We've collected your parcel
2026-01-02 01:37 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-01-02 01:37 Parcel Data Received
2026-01-02 01:37 Parcel information received
======================================
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