工单 #41366

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创建:2026-03-13T03:21:15Z | 更新:2026-03-18T08:04:17Z

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订单字段

姓名:晓琳
订单号:#1489
物流单号:7321315471569918
店铺:Son-美国
产品:天文望远镜
金额:239.0 USD
物流信息
物流状态:Delivered
最新日期:2025-12-16
更新天数:87天
状态摘要
Delivered | days_update=87 | SAINT-HONORE-DE-CHICOUTIMI DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT CONDO MAILBOX
查看物流详细信息
Number:  7321315471569918
Package status:  Delivered (10 Days)
Country:  CN -> CA
VYANG 维央:
2025-12-16 09:15 SAINT-HONORE-DE-CHICOUTIMI DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT CONDO MAILBOX
2025-12-16 07:53 SAINT-HONORE-DE-CHICOUTIMI ITEM OUT FOR DELIVERY
2025-12-16 07:38 SAINT-HONORE-DE-CHICOUTIMI EXPECTED DELIVERY DATE UPDATED
2025-12-16 07:38 SAINT-HONORE-DE-CHICOUTIMI ITEM PROCESSED
2025-12-15 16:26 CHICOUTIMI ITEM ACCEPTED
2025-12-15 16:23 CHICOUTIMI ITEM ARRIVED
2025-12-15 12:05 QUEBEC ITEM ARRIVED
2025-12-15 08:25 MONTR�AL ITEM DEPARTED
2025-12-14 15:01 MONTR�AL ITEM IN TRANSIT
2025-12-14 12:01 MONTR�AL ITEM PROCESSED
2025-12-12 23:10 KENNEDY CLEARED CUSTOMS
2025-12-12 23:10 KENNEDY CLEARED CUSTOMS
2025-12-12 19:29 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2025-12-12 19:29 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2025-12-12 18:10 MISSISSAUGA ITEM WAS RELEASED BY CUSTOMS AND IS NOW WITH CANADA POST FOR PROCESSING
2025-12-11 18:22 TORONTO COLLECTED FROM AIRPORT TERMINAL
2025-12-10 23:20 TORONTO ARRIVED AT DESTINATION AIRPORT
2025-12-09 20:25 HONG KONG UPLIFTED FROM TRANSSHIPMENT HUB
2025-12-07 11:50 EXPORT CUSTOMS CLEARED
2025-12-07 05:30 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-12-07 05:30 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-12-07 01:45 SHENZHEN PROCESSED AT ORIGIN HUB
2025-12-07 01:45 SHENZHEN PROCESSED AT ORIGIN HUB
2025-12-07 01:44 SHENZHEN RECEIVED SHIPMENT
2025-12-07 01:44 SHENZHEN RECEIVED SHIPMENT
2025-12-07 01:43 SHIPPING INFORMATION RECEIVED
2025-12-07 01:43 SHIPPING INFORMATION RECEIVED
2025-12-06 18:46 DONGGUAN Depart from facility to service provider
2025-12-06 17:07 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2025-12-06 17:07 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2025-12-06 17:06 MISSISSAUGA ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2025-12-06 17:06 MISSISSAUGA ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2025-12-06 16:53 DONGGUAN Shipment arrived
2025-12-05 10:16 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
订单1489

您好,

我已准备好向您发送产品,但您需要支付运费。

请将运输公司的名称和订单号发送给我,我将继续处理。

此致

Yves-Michel Garant
对话统计
总消息:4 条 | 客户:3 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-18T15:13:13.705996

类型判断结果

多重操作列表:
告知顾客我们无法提供预付退货标签,或安排快递上门取件服务,因为您申请拒付,款项已经退回给您,请您自行寄回产品 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=87 | SAINT-HONORE-DE-CHICOUTIMI DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT CONDO MAILBOX
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-18T08:04:16Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you for your reply.

Regarding the return, we need to explain that since you have initiated a chargeback request and the payment has already been refunded to you, the transaction is now complete. We are currently unable to process any prepaid return labels or arrange for pickup service.

In this situation, we request that you return the product. Please contact your local logistics provider to arrange for its return. After returning the product, please be sure to provide us with a valid tracking number so that we can complete the verification and filing process.

Thank you for your cooperation and understanding.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2025-12-16
停更天数:87
查看物流文本
Number:  7321315471569918
Package status:  Delivered (10 Days)
Country:  CN -> CA
VYANG 维央:
2025-12-16 09:15 SAINT-HONORE-DE-CHICOUTIMI DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT CONDO MAILBOX
2025-12-16 07:53 SAINT-HONORE-DE-CHICOUTIMI ITEM OUT FOR DELIVERY
2025-12-16 07:38 SAINT-HONORE-DE-CHICOUTIMI EXPECTED DELIVERY DATE UPDATED
2025-12-16 07:38 SAINT-HONORE-DE-CHICOUTIMI ITEM PROCESSED
2025-12-15 16:26 CHICOUTIMI ITEM ACCEPTED
2025-12-15 16:23 CHICOUTIMI ITEM ARRIVED
2025-12-15 12:05 QUEBEC ITEM ARRIVED
2025-12-15 08:25 MONTR�AL ITEM DEPARTED
2025-12-14 15:01 MONTR�AL ITEM IN TRANSIT
2025-12-14 12:01 MONTR�AL ITEM PROCESSED
2025-12-12 23:10 KENNEDY CLEARED CUSTOMS
2025-12-12 23:10 KENNEDY CLEARED CUSTOMS
2025-12-12 19:29 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2025-12-12 19:29 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2025-12-12 18:10 MISSISSAUGA ITEM WAS RELEASED BY CUSTOMS AND IS NOW WITH CANADA POST FOR PROCESSING
2025-12-11 18:22 TORONTO COLLECTED FROM AIRPORT TERMINAL
2025-12-10 23:20 TORONTO ARRIVED AT DESTINATION AIRPORT
2025-12-09 20:25 HONG KONG UPLIFTED FROM TRANSSHIPMENT HUB
2025-12-07 11:50 EXPORT CUSTOMS CLEARED
2025-12-07 05:30 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-12-07 05:30 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-12-07 01:45 SHENZHEN PROCESSED AT ORIGIN HUB
2025-12-07 01:45 SHENZHEN PROCESSED AT ORIGIN HUB
2025-12-07 01:44 SHENZHEN RECEIVED SHIPMENT
2025-12-07 01:44 SHENZHEN RECEIVED SHIPMENT
2025-12-07 01:43 SHIPPING INFORMATION RECEIVED
2025-12-07 01:43 SHIPPING INFORMATION RECEIVED
2025-12-06 18:46 DONGGUAN Depart from facility to service provider
2025-12-06 17:07 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2025-12-06 17:07 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2025-12-06 17:06 MISSISSAUGA ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2025-12-06 17:06 MISSISSAUGA ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2025-12-06 16:53 DONGGUAN Shipment arrived
2025-12-05 10:16 Parcel information received
======================================
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