Case #1198

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1551

物流单号：RELR9F446RJV

店铺：Son-英国

产品：天文望远镜

金额：178.99 GBP

物流信息

物流状态：Delivered

最新日期：2026-01-02

更新天数：70天

状态摘要

Delivered | days_update=70 | Delivered Customer collected the parcel

查看物流详细信息

Number:  RELR9F446RJV
Package status:  Delivered (17 Days)
Country:  CN -> GB
VYANG 维央:
2026-01-02 20:06 Delivered Customer collected the parcel
2026-01-02 14:23 Ready for customer collection at pitstop
2026-01-02 14:23 InTransit Ready for customer collection at pitstop
2025-12-29 14:08 InTransit Ready for customer collection at pitstop
2025-12-29 14:08 Ready for customer collection at pitstop
2025-12-29 04:11 Order received from the sender
2025-12-27 21:28 InTransit Parcel received by Relay
2025-12-27 21:28 Order received from the sender
2025-12-24 16:57 InTransit Custom clearance completed
2025-12-24 16:57 Custom clearance completed
2025-12-24 00:36 InTransit Parcel arrives at Airport, Parcel Arrival
2025-12-24 00:36 Parcel arrives at Airport Parcel Arrival
2025-12-23 07:45 Parcel is leaving Airport Parcel Leaving Port
2025-12-23 07:45 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-12-21 06:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-12-21 06:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-12-20 22:20 Customs declaration completed
2025-12-20 03:38 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-12-19 23:14 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-12-19 23:14 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-19 21:43 DONGGUAN Depart from facility to service provider
2025-12-19 20:12 DONGGUAN Shipment arrived
2025-12-19 15:34 Preparing pickup
2025-12-19 15:34 Preparing for customer collection
2025-12-17 11:17 Awaiting your parcel
2025-12-17 11:17 Order details received
2025-12-17 11:17 Parcel Data Received
2025-12-17 11:17 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

告知顾客我们的产品都是正品，不是假货，我们无法安排上门取件，请您寄回来 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=70 | Delivered Customer collected the parcel

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-13T07:13:37Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

All of our products are genuine, and there will never be any counterfeit items, so you can use them with confidence. Since there is currently no door-to-door pick-up service, please pack the items you wish to return yourself and send them to the return address we provide (please refer to the address information on the order details page), and indicate the order number on the package. After sending it, please provide us with the tracking number. We look forward to your prompt action and wish you a pleasant shopping experience!

Best regards,
Lin

物流详情