工单 #40059

返回工单列表
创建:2026-03-13T03:21:17Z | 更新:2026-03-25T05:40:02Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#4510
物流单号:7321315548598292
店铺:Ele-加拿大
产品:黑色面罩+颈部套装
金额:459.0 CAD
物流信息
物流状态:InTransit
最新日期:2026-03-11
更新天数:12天
状态摘要
InTransit | days_update=12 | SHENZHEN RECEIVED SHIPMENT
查看物流详细信息
Number:  7321315548598292
Package status:  InTransit (14 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-11 00:44 SHENZHEN RECEIVED SHIPMENT
2026-03-11 00:43 SHIPPING INFORMATION RECEIVED
2026-03-10 16:09 DONGGUAN Depart from facility to service provider
2026-03-09 21:23 DONGGUAN Shipment arrived
2026-03-08 13:39 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
一旦账单详情可用,请发送

来自我的iPhone
对话统计
总消息:9 条 | 客户:5 条 | 客服:4 条 | 下轮次:5
解析时间:2026-03-25T10:17:22.219673

类型判断结果

多重操作列表:
很抱歉,我们不提供账单明细 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=12 | SHENZHEN RECEIVED SHIPMENT
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T05:40:01Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We are sorry that we are unable to provide you with the billing details directly this time. We hope your future shopping experience will be smoother and look forward to continuing to serve you.

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-11
停更天数:12
查看物流文本
Number:  7321315548598292
Package status:  InTransit (14 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-11 00:44 SHENZHEN RECEIVED SHIPMENT
2026-03-11 00:43 SHIPPING INFORMATION RECEIVED
2026-03-10 16:09 DONGGUAN Depart from facility to service provider
2026-03-09 21:23 DONGGUAN Shipment arrived
2026-03-08 13:39 Parcel information received
======================================
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