工单 #40027

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创建:2026-03-14T03:05:43Z | 更新:2026-03-14T09:42:59Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#6260
物流单号:JD0002234322515050
店铺:W-英国
产品:望远镜-绿色
金额:148.99 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-12
更新天数:2天
状态摘要
InTransit | days_update=2 | InTransit Custom clearance completed
查看物流详细信息
Number:  JD0002234322515050
Package status:  InTransit (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-12 23:49 InTransit Custom clearance completed
2026-03-10 19:35 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-10 19:35 Parcel arrives at Airport Parcel Arrival
2026-03-10 19:35 Parcel arrives at Airport, Parcel Arrival
2026-03-07 22:03 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 22:03 Parcel is leaving Airport Parcel Leaving Port
2026-03-07 22:03 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 10:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-07 10:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-06 15:00 Customs declaration completed
2026-03-06 15:00 InTransit Customs declaration completed
2026-03-05 03:24 YODEL We have your parcel. Please check back for updates
2026-03-05 03:24 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-05 01:06 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 22:02 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 22:02 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:45 DONGGUAN Depart from facility to service provider
2026-03-04 15:40 DONGGUAN Shipment arrived
2026-03-04 03:08 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-04 03:07 YODEL We'll apply your My Account preferences to this parcel delivery
2026-03-04 03:03 STOCKTON ON TEES SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-03 10:38 Parcel Data Received
2026-03-03 10:38 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
嗨

包裹仍然没有收到,你知道它在哪里吗

布莱恩
从我的 iPhone 发送
对话统计
总消息:4 条 | 客户:2 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-14T16:13:35.173658

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=2 | InTransit Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-14T09:42:57Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322515050). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (JD0002234322515050). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-12
停更天数:2
查看物流文本
Number:  JD0002234322515050
Package status:  InTransit (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-12 23:49 InTransit Custom clearance completed
2026-03-10 19:35 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-10 19:35 Parcel arrives at Airport Parcel Arrival
2026-03-10 19:35 Parcel arrives at Airport, Parcel Arrival
2026-03-07 22:03 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 22:03 Parcel is leaving Airport Parcel Leaving Port
2026-03-07 22:03 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 10:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-07 10:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-06 15:00 Customs declaration completed
2026-03-06 15:00 InTransit Customs declaration completed
2026-03-05 03:24 YODEL We have your parcel. Please check back for updates
2026-03-05 03:24 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-05 01:06 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 22:02 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 22:02 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:45 DONGGUAN Depart from facility to service provider
2026-03-04 15:40 DONGGUAN Shipment arrived
2026-03-04 03:08 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-04 03:07 YODEL We'll apply your My Account preferences to this parcel delivery
2026-03-04 03:03 STOCKTON ON TEES SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-03 10:38 Parcel Data Received
2026-03-03 10:38 Parcel information received
======================================
Powered by www.17track.net.