工单 #42990

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创建:2026-03-16T03:23:30Z | 更新:2026-03-16T03:54:52Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1020
物流单号:4PX3002551760607CN
店铺:Mar-美国
产品:智能手环-金粉色
金额:109.0 USD
物流信息
物流状态:InTransit
最新日期:2026-03-14
更新天数:2天
状态摘要
InTransit | days_update=2 | Carteret Arrived at GOFO Regional Hub
查看物流详细信息
Number:  4PX3002551760607CN
Package status:  InTransit (6 Days)
Country:  CN -> US
VYANG 维央:
2026-03-14 19:33 Carteret Arrived at GOFO Regional Hub
2026-03-13 16:01 In transit it's progressing through Post network
2026-03-13 16:01 In transit, it's progressing through Post network
2026-03-13 15:24 Customs clearance agent received the shipment in destnation country.
2026-03-13 15:24 Customs clearance agent received the shipment in destnation country.
2026-03-13 12:34 Clearance processing completed.
2026-03-12 21:31 Arrival to the destination airport
2026-03-12 14:50 Departure from the original airport
2026-03-12 01:00 Hand over to airline.
2026-03-11 03:14 Nancheng Depart from facility to service provider.
2026-03-10 23:23 Nancheng Shipment arrived at facility and measured.
2026-03-10 23:15 Nancheng Shipment arrived at facility and measured.
2026-03-10 23:15 Nancheng Shipment picked up.
2026-03-10 20:51 DONGGUAN Depart from facility to service provider
2026-03-10 14:54 DONGGUAN Shipment arrived
2026-03-10 08:15 Shipping Label Created
2026-03-08 14:05 Parcel information received
2026-03-08 14:05 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
我收到了来自 GOFO 的一个包裹,但里面没有我下面的订单——里面有一台我没有订购的便携式打印机。请问我的订单在哪里?

Shannon Small

从 Gmail 移动端发送
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:23:40.578036

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=2 | Carteret Arrived at GOFO Regional Hub
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T03:54:51Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (4PX3002551760607CN). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (4PX3002551760607CN). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-14
停更天数:2
查看物流文本
Number:  4PX3002551760607CN
Package status:  InTransit (6 Days)
Country:  CN -> US
VYANG 维央:
2026-03-14 19:33 Carteret Arrived at GOFO Regional Hub
2026-03-13 16:01 In transit it's progressing through Post network
2026-03-13 16:01 In transit, it's progressing through Post network
2026-03-13 15:24 Customs clearance agent received the shipment in destnation country.
2026-03-13 15:24 Customs clearance agent received the shipment in destnation country.
2026-03-13 12:34 Clearance processing completed.
2026-03-12 21:31 Arrival to the destination airport
2026-03-12 14:50 Departure from the original airport
2026-03-12 01:00 Hand over to airline.
2026-03-11 03:14 Nancheng Depart from facility to service provider.
2026-03-10 23:23 Nancheng Shipment arrived at facility and measured.
2026-03-10 23:15 Nancheng Shipment arrived at facility and measured.
2026-03-10 23:15 Nancheng Shipment picked up.
2026-03-10 20:51 DONGGUAN Depart from facility to service provider
2026-03-10 14:54 DONGGUAN Shipment arrived
2026-03-10 08:15 Shipping Label Created
2026-03-08 14:05 Parcel information received
2026-03-08 14:05 Parcel information received
======================================
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