工单 #42980

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创建:2026-03-16T03:23:31Z | 更新:2026-03-16T03:54:22Z

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订单字段

姓名:晓琳
订单号:#3970
物流单号:UK866613368YP
店铺:Ele-加拿大
产品:黑色面罩+颈部套装
金额:459.0 CAD
物流信息
物流状态:Delivered
最新日期:2026-02-02
更新天数:42天
状态摘要
Delivered | days_update=42 | CAMPBELL RIVER DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT CONDO MAILBOX
查看物流详细信息
Number:  UK866613368YP
Package status:  Delivered (7 Days)
Country:  CN -> CA
VYANG 维央:
2026-02-02 12:37 CAMPBELL RIVER DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT CONDO MAILBOX
2026-02-02 07:40 CAMPBELL RIVER ITEM OUT FOR DELIVERY
2026-02-02 05:13 CAMPBELL RIVER ITEM PROCESSED
2026-02-02 05:13 CAMPBELL RIVER EXPECTED DELIVERY DATE UPDATED
2026-02-02 04:27 NANAIMO ITEM ARRIVED
2026-02-01 21:59 RICHMOND ITEM IN TRANSIT
2026-02-01 18:59 RICHMOND ITEM PROCESSED
2026-02-01 00:44 CLEARED CUSTOMS
2026-01-31 18:29 VANCOUVER EXPECTED DELIVERY DATE UPDATED
2026-01-31 16:44 VANCOUVER ITEM WAS RELEASED BY CUSTOMS AND IS NOW WITH CANADA POST FOR PROCESSING
2026-01-30 20:18 Pick up by local carrier at destination port
2026-01-30 20:18 Batch delivery to carrier
2026-01-30 18:51 Port of departure - Departure
2026-01-30 18:00 UPLIFTED FROM TRANSSHIPMENT HUB
2026-01-30 15:54 ARRIVED AT DESTINATION AIRPORT
2026-01-30 15:54 Port of destination - Arrival
2026-01-30 00:08 RICHMOND EXPECTED DELIVERY DATE UPDATED
2026-01-30 00:08 RICHMOND ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2026-01-28 20:08 Arrived at domestic terminal station
2026-01-28 14:23 Port of departure - Received by carrier
2026-01-28 14:23 International shipment release - Export
2026-01-28 11:47 SHIPPING INFORMATION RECEIVED
2026-01-28 11:08 Yanwen facility - Outbound
2026-01-28 01:16 Processing information input
2026-01-27 15:30 Yanwen Pickup Scan
2026-01-27 15:13 DONGGUAN Depart from facility to service provider
2026-01-26 17:46 DONGGUAN Shipment arrived
2026-01-26 10:44 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
你好,

退回商品真的非常不方便。

我已经决定不退货,并将接受提供的部分退款。

保留产品并获得10%的部分退款:
如果您愿意保留该产品,我们可以作为善意的表示,向您的原支付方式发放10%的部分退款,以补偿带来的不便。

请确认。

此致,

Tamara
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:23:43.391460

类型判断结果

多重操作列表:
待确认退款金额 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=42 | CAMPBELL RIVER DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT CONDO MAILBOX
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T03:54:21Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hi,
We are sorry to hear that you still want to cancel this order.  We confirm that we will refund 10% of your order amount, which is CAD 459.00*10%=CAD 45.90
Please confirm if this refund amount is correct. Once we receive your confirmation, we will process the refund immediately.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-02-02
停更天数:42
查看物流文本
Number:  UK866613368YP
Package status:  Delivered (7 Days)
Country:  CN -> CA
VYANG 维央:
2026-02-02 12:37 CAMPBELL RIVER DELIVERED TO YOUR COMMUNITY MAILBOX, PARCEL LOCKER OR APT CONDO MAILBOX
2026-02-02 07:40 CAMPBELL RIVER ITEM OUT FOR DELIVERY
2026-02-02 05:13 CAMPBELL RIVER ITEM PROCESSED
2026-02-02 05:13 CAMPBELL RIVER EXPECTED DELIVERY DATE UPDATED
2026-02-02 04:27 NANAIMO ITEM ARRIVED
2026-02-01 21:59 RICHMOND ITEM IN TRANSIT
2026-02-01 18:59 RICHMOND ITEM PROCESSED
2026-02-01 00:44 CLEARED CUSTOMS
2026-01-31 18:29 VANCOUVER EXPECTED DELIVERY DATE UPDATED
2026-01-31 16:44 VANCOUVER ITEM WAS RELEASED BY CUSTOMS AND IS NOW WITH CANADA POST FOR PROCESSING
2026-01-30 20:18 Pick up by local carrier at destination port
2026-01-30 20:18 Batch delivery to carrier
2026-01-30 18:51 Port of departure - Departure
2026-01-30 18:00 UPLIFTED FROM TRANSSHIPMENT HUB
2026-01-30 15:54 ARRIVED AT DESTINATION AIRPORT
2026-01-30 15:54 Port of destination - Arrival
2026-01-30 00:08 RICHMOND EXPECTED DELIVERY DATE UPDATED
2026-01-30 00:08 RICHMOND ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2026-01-28 20:08 Arrived at domestic terminal station
2026-01-28 14:23 Port of departure - Received by carrier
2026-01-28 14:23 International shipment release - Export
2026-01-28 11:47 SHIPPING INFORMATION RECEIVED
2026-01-28 11:08 Yanwen facility - Outbound
2026-01-28 01:16 Processing information input
2026-01-27 15:30 Yanwen Pickup Scan
2026-01-27 15:13 DONGGUAN Depart from facility to service provider
2026-01-26 17:46 DONGGUAN Shipment arrived
2026-01-26 10:44 Parcel information received
======================================
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