工单 #42977

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创建:2026-03-16T03:23:31Z | 更新:2026-03-16T03:54:25Z

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订单字段

姓名:晓琳
订单号:#1267
物流单号:VY00000001518415
店铺:FR-美国
产品:智能笔记本
金额:269.0 USD
物流信息
物流状态:Delivered
最新日期:2026-01-16
更新天数:59天
状态摘要
Delivered | days_update=59 | ITHACA, NY 14850 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 1:28 pm on January 16, 2026 in ITHACA, NY 14850.
查看物流详细信息
Number:  VY00000001518415
Package status:  Delivered (27 Days)
Country:  CN -> US
VYANG 维央:
2026-01-16 13:28 ITHACA, NY 14850 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 1:28 pm on January 16, 2026 in ITHACA, NY 14850.
2026-01-16 06:16 ITHACA, NY 14850 Out for Delivery, Expected Delivery by 9:00pm -> Your item is out for delivery on January 16, 2026 at 6:16 am in ITHACA, NY 14850.
2026-01-16 06:16 ITHACA, NY 14850 Out for Delivery
2026-01-16 06:05 ITHACA, NY 14850 Arrived at Post Office
2026-01-16 01:57 ROCHESTER NY DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-15 23:09 ROCHESTER NY DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in ROCHESTER NY DISTRIBUTION CENTER on January 15, 2026 at 11:09 pm. The item is currently in transit to the destination.
2026-01-15 08:35 ROCHESTER NY DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-01-15 08:35 ROCHESTER NY DISTRIBUTION CENTER Arrived at USPS Regional Facility -> Your item arrived at our USPS facility in ROCHESTER NY DISTRIBUTION CENTER on January 15, 2026 at 8:35 am. The item is currently in transit to the destination.
2026-01-15 05:31 US In Transit to Next Facility
2026-01-15 02:52 WARRENDALE PA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-14 18:58 WARRENDALE PA DISTRIBUTION CENTER Arrived at USPS Regional Destination Facility
2026-01-14 18:58 WARRENDALE PA DISTRIBUTION CENTER Arrived at USPS Regional Destination Facility -> Your item arrived at our WARRENDALE PA DISTRIBUTION CENTER destination facility on January 14, 2026 at 6:58 pm. The item is currently in transit to the destination.
2026-01-10 09:31 In Transit to Next Facility
2026-01-10 09:31 US In Transit Arriving On Time -> Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of January 10, 2026 at 9:31 am, it is currently in transit to the next facility.
2026-01-10 09:31 US In Transit to Next Facility -> Your package is moving within the USPS network and is on track to be delivered to its final destination. As of January 10 2026 at 9:31 am, it is currently in transit to the next facility.
2026-01-09 17:07 US In Transit to Next Facility
2026-01-09 17:07 US In Transit Arriving On Time -> Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of January 9, 2026 at 5:07 pm, it is currently in transit to the next facility.
2026-01-09 01:30 ANAHEIM CA DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in ANAHEIM CA DISTRIBUTION CENTER on January 9, 2026 at 1:30 am. The item is currently in transit to the destination.
2026-01-09 01:30 ANAHEIM CA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-08 21:42 ANAHEIM CA DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in ANAHEIM CA DISTRIBUTION CENTER on January 8, 2026 at 9:42 pm. The item is currently in transit to the destination.
2026-01-08 15:21 ANAHEIM CA DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2026-01-08 14:06 LOS ANGELES, CA 90045 Accepted at USPS Origin Facility
2026-01-05 17:44 US Arrived at Facility
2026-01-03 20:12 LOS ANGELES, CA 90045 Shipping Label Created, USPS Awaiting Item -> A shipping label has been prepared for your item. A delivery date will be provided when USPS receives the package; contact the shipper or shipping partner with any inquiries.
2026-01-03 20:12 LOS ANGELES,CA 90045 Shipping Label Created, USPS Awaiting Item
2026-01-03 11:00 US Clearance processing completed - Import
2026-01-02 10:59 US In clearance processing - Import
2026-01-01 19:58 US International flight has arrived
2025-12-31 15:56 International flight has departed
2025-12-27 10:50 The currently planned flight will depart / be executed on December 31st
2025-12-25 09:50 Export clearance success
2025-12-22 19:49 Export customs clearance started
2025-12-22 12:44 SHENZHEN Shipment is in transit to next facility
2025-12-21 13:57 DONGGUAN Depart from facility to service provider
2025-12-20 21:54 DONGGUAN Shipment arrived
2025-12-20 12:16 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
亲爱的Leo,

感谢您的邮件。

我花了一点时间才弄明白这件事——因为我在下单后几乎立刻就联系了取消订单。我没意识到它已经送达(虽然现在我意识到确实到了),因为产品完全不像广告所描述的那样。当我收到这个物品时,我不知道它是什么,也不知道是谁寄来的。但现在通过您的邮件,我已经弄明白了——至少我是这样认为的。

我仍然保留着这个产品,未使用过——也愿意寄回去。它似乎是一种带有纸质笔记本的电子笔。我原本以为自己订购的完全不是这个。

我很乐意寄回去——您能告诉我应该寄到哪里吗?我已附上我认为是产品的照片。这就是您寄给我的吗?

此致,

Kiran

Kiranjit K. Bali
所有者 | 临床主任 | LMHC-D | 全国认证顾问

Uprise心理健康咨询公司,有限责任公司
伊萨卡,纽约州
纽约市,纽约州

执照号 006416(纽约州)
执照号 CC6503(缅因州)许可证号 10000213(马萨诸塞州)
许可证号 97906(德克萨斯州)

EMDRIA 批准顾问
认证 EMDR 治疗师

刑事司法博士(受害者学)

Uprise 心理健康咨询有限公司的其他治疗师:

Patrice Goldstein
临床副主任 | LMHC-D | PatriceGoldstein@UpriseCounseling.com

Alyssa Abbott LMHC-D
AlyssaAbbott@UpriseCounseling.com

South Hill 商业中心
950 Danby Rd., 套房 127
Ithaca, NY 14850
(607) 592-6539

电子邮件保密声明:
此传输中包含的信息为机密、专有或受特权保护的信息,可能受法律保护,包括健康保险可携性与责任法案(HIPAA)。本邮件中的信息仅供指定的个人或实体使用。如果您不是指定收件人,请注意任何使用、分发或复制此信息的行为均被严格禁止,并且您可能会面临刑事或民事处罚。如果您错误地收到此传输,请立即通过回复此电子邮件联系发件人,并从所有计算机中删除该材料。
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:23:44.858721

类型判断结果

多重操作列表:
拒付去信提供退货地址 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=59 | ITHACA, NY 14850 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 1:28 pm on January 16, 2026 in ITHACA, NY 14850.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T03:54:24Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hello!

Thank you for your cooperation. Please return the package to us at the following address so we can process your request as soon as possible:

Return Address:

Recipient: Huang Haodi (VY0112)

Phone number: +86 13312988847

Address: 2nd Floor, Building G, Zhenghan Warehouse, No. 8, Pulong West Road, Tangxia Town, Dongguan City, Guangdong Province, China

Postal code: 523730

Country: China

Kindly Reminder:

Add a note: Please include a note in the package with your order number [Enter your order number here] so we can process your refund immediately upon receiving the returned package.

Proper Packaging: Please ensure the product is properly packaged to avoid damage during transit. If the returned item is damaged and affects resale, we will be unable to process a full refund.

We hope this information is helpful. Please feel free to contact us if you have any questions.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-01-16
停更天数:59
查看物流文本
Number:  VY00000001518415
Package status:  Delivered (27 Days)
Country:  CN -> US
VYANG 维央:
2026-01-16 13:28 ITHACA, NY 14850 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 1:28 pm on January 16, 2026 in ITHACA, NY 14850.
2026-01-16 06:16 ITHACA, NY 14850 Out for Delivery, Expected Delivery by 9:00pm -> Your item is out for delivery on January 16, 2026 at 6:16 am in ITHACA, NY 14850.
2026-01-16 06:16 ITHACA, NY 14850 Out for Delivery
2026-01-16 06:05 ITHACA, NY 14850 Arrived at Post Office
2026-01-16 01:57 ROCHESTER NY DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-15 23:09 ROCHESTER NY DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in ROCHESTER NY DISTRIBUTION CENTER on January 15, 2026 at 11:09 pm. The item is currently in transit to the destination.
2026-01-15 08:35 ROCHESTER NY DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-01-15 08:35 ROCHESTER NY DISTRIBUTION CENTER Arrived at USPS Regional Facility -> Your item arrived at our USPS facility in ROCHESTER NY DISTRIBUTION CENTER on January 15, 2026 at 8:35 am. The item is currently in transit to the destination.
2026-01-15 05:31 US In Transit to Next Facility
2026-01-15 02:52 WARRENDALE PA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-14 18:58 WARRENDALE PA DISTRIBUTION CENTER Arrived at USPS Regional Destination Facility
2026-01-14 18:58 WARRENDALE PA DISTRIBUTION CENTER Arrived at USPS Regional Destination Facility -> Your item arrived at our WARRENDALE PA DISTRIBUTION CENTER destination facility on January 14, 2026 at 6:58 pm. The item is currently in transit to the destination.
2026-01-10 09:31 In Transit to Next Facility
2026-01-10 09:31 US In Transit Arriving On Time -> Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of January 10, 2026 at 9:31 am, it is currently in transit to the next facility.
2026-01-10 09:31 US In Transit to Next Facility -> Your package is moving within the USPS network and is on track to be delivered to its final destination. As of January 10 2026 at 9:31 am, it is currently in transit to the next facility.
2026-01-09 17:07 US In Transit to Next Facility
2026-01-09 17:07 US In Transit Arriving On Time -> Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. As of January 9, 2026 at 5:07 pm, it is currently in transit to the next facility.
2026-01-09 01:30 ANAHEIM CA DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in ANAHEIM CA DISTRIBUTION CENTER on January 9, 2026 at 1:30 am. The item is currently in transit to the destination.
2026-01-09 01:30 ANAHEIM CA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-01-08 21:42 ANAHEIM CA DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in ANAHEIM CA DISTRIBUTION CENTER on January 8, 2026 at 9:42 pm. The item is currently in transit to the destination.
2026-01-08 15:21 ANAHEIM CA DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2026-01-08 14:06 LOS ANGELES, CA 90045 Accepted at USPS Origin Facility
2026-01-05 17:44 US Arrived at Facility
2026-01-03 20:12 LOS ANGELES, CA 90045 Shipping Label Created, USPS Awaiting Item -> A shipping label has been prepared for your item. A delivery date will be provided when USPS receives the package; contact the shipper or shipping partner with any inquiries.
2026-01-03 20:12 LOS ANGELES,CA 90045 Shipping Label Created, USPS Awaiting Item
2026-01-03 11:00 US Clearance processing completed - Import
2026-01-02 10:59 US In clearance processing - Import
2026-01-01 19:58 US International flight has arrived
2025-12-31 15:56 International flight has departed
2025-12-27 10:50 The currently planned flight will depart / be executed on December 31st
2025-12-25 09:50 Export clearance success
2025-12-22 19:49 Export customs clearance started
2025-12-22 12:44 SHENZHEN Shipment is in transit to next facility
2025-12-21 13:57 DONGGUAN Depart from facility to service provider
2025-12-20 21:54 DONGGUAN Shipment arrived
2025-12-20 12:16 Parcel information received
======================================
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