工单 #42976

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创建:2026-03-16T03:23:31Z | 更新:2026-03-23T09:57:03Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2085
物流单号:CP958478933IE
店铺:R-爱尔兰
产品:V6S扫地机-英规
金额:359.0 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-20
更新天数:3天
状态摘要
InTransit | days_update=3 | Custom clearance completed
查看物流详细信息
Number:  CP958478933IE
Package status:  InTransit (31 Days)
Country:  CN -> IE
VYANG 维央:
2026-03-20 18:57 Custom clearance completed
2026-03-20 18:57 IE InTransit Custom clearance completed
2026-03-20 15:52 Parcel arrives at Airport, Parcel Arrival
2026-03-20 15:52 IE Parcel arrives at Airport Parcel Arrival
2026-02-27 00:24 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-27 00:24 Parcel is leaving Airport, Parcel Leaving Port
2026-02-27 00:24 Parcel is leaving Airport Parcel Leaving Port
2026-02-25 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-25 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-25 14:07 Customs declaration completed
2026-02-25 14:07 InTransit Customs declaration completed
2026-02-23 07:21 We have received information about your incoming item from the sender
2026-02-23 07:21 InTransit We have received information about your incoming item from the sender
2026-02-23 06:25 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-23 03:33 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-23 03:33 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-21 15:17 DONGGUAN Depart from facility to service provider
2026-02-21 13:46 DONGGUAN Shipment arrived
2026-02-19 21:57 Parcel information received
2026-02-19 21:57 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
嗨,林,

只是想知道您是否有关于我的订单的最新消息?

此致,

尼芙
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-23T15:38:15.398887

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=3 | Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T09:57:01Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (CP958478933IE). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-20
停更天数:3
查看物流文本
Number:  CP958478933IE
Package status:  InTransit (31 Days)
Country:  CN -> IE
VYANG 维央:
2026-03-20 18:57 Custom clearance completed
2026-03-20 18:57 IE InTransit Custom clearance completed
2026-03-20 15:52 Parcel arrives at Airport, Parcel Arrival
2026-03-20 15:52 IE Parcel arrives at Airport Parcel Arrival
2026-02-27 00:24 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-27 00:24 Parcel is leaving Airport, Parcel Leaving Port
2026-02-27 00:24 Parcel is leaving Airport Parcel Leaving Port
2026-02-25 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-25 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-25 14:07 Customs declaration completed
2026-02-25 14:07 InTransit Customs declaration completed
2026-02-23 07:21 We have received information about your incoming item from the sender
2026-02-23 07:21 InTransit We have received information about your incoming item from the sender
2026-02-23 06:25 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-23 03:33 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-23 03:33 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-21 15:17 DONGGUAN Depart from facility to service provider
2026-02-21 13:46 DONGGUAN Shipment arrived
2026-02-19 21:57 Parcel information received
2026-02-19 21:57 Parcel Data Received
======================================
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