工单 #42966

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创建:2026-03-16T03:23:31Z | 更新:2026-03-23T09:57:01Z

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客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#1031
物流单号:215981422591
店铺:Nex-爱尔兰
产品:金色10号戒指
金额:129.0 EUR
物流信息
物流状态:Delivered
最新日期:2025-12-09
更新天数:101天
状态摘要
Delivered | days_update=101 | Ireland Delivered, The parcel has been delivered.
查看物流详细信息
Number:  215981422591
Package status:  Delivered (14 Days)
Country:  CN -> IE
VYANG 维央:
2025-12-09 16:43 Ireland Delivered, The parcel has been delivered.
2025-12-09 16:43 Ireland The parcel has been delivered.
2025-12-09 15:24 Ireland The parcel is expected to be delivered during the day.
2025-12-09 15:24 Ireland The parcel has reached the parcel center.
2025-12-08 15:09 Ireland The parcel has reached the parcel center.
2025-12-08 15:09 Ireland InTransit, The parcel has reached the parcel center.
2025-12-05 14:13 Ireland The parcel has reached the parcel center.
2025-12-05 14:13 Ireland InTransit, The parcel has reached the parcel center.
2025-12-05 06:30 Ireland InTransit, The parcel was handed over to GLS.
2025-12-05 06:30 Ireland The parcel was handed over to GLS.
2025-12-03 23:10 Custom clearance completed
2025-12-02 22:27 Parcel arrives at Airport, Parcel Arrival
2025-12-02 22:27 Parcel arrives at Airport Parcel Arrival
2025-12-02 22:27 InTransit Parcel arrives at Airport, Parcel Arrival
2025-12-01 19:38 Parcel is leaving Airport, Parcel Leaving Port
2025-12-01 19:38 Parcel is leaving Airport Parcel Leaving Port
2025-12-01 19:38 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-11-30 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-11-30 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-11-29 14:00 InTransit Customs declaration completed
2025-11-29 14:00 Customs declaration completed
2025-11-28 02:30 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-11-28 02:30 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-11-27 19:13 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-11-27 19:13 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-11-27 16:32 DONGGUAN Depart from facility to service provider
2025-11-27 16:11 DONGGUAN Shipment arrived
2025-11-26 12:27 Ireland The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.
2025-11-26 11:27 Parcel information received
2025-11-26 11:27 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
这是我上周日收到的消息。艾莉森

从我的 iPhone 发送
对话统计
总消息:7 条 | 客户:4 条 | 客服:3 条 | 下轮次:4
解析时间:2026-03-23T15:38:21.031931

类型判断结果

多重操作列表:
很抱歉我们漏说明了,我们是收到您的视频发现无法打开,让客户把视频上传到google drive,然后发送google drive的共享链接过来 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=101 | Ireland Delivered, The parcel has been delivered.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-23T09:57:00Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We apologize for not explaining clearly before. We have received the video you sent, but currently cannot open it. Could you please upload the video to Google Drive and send us the shared link? This way, we can view it as soon as possible and address your issue. We look forward to your reply and thank you for your cooperation.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2025-12-09
停更天数:101
查看物流文本
Number:  215981422591
Package status:  Delivered (14 Days)
Country:  CN -> IE
VYANG 维央:
2025-12-09 16:43 Ireland Delivered, The parcel has been delivered.
2025-12-09 16:43 Ireland The parcel has been delivered.
2025-12-09 15:24 Ireland The parcel is expected to be delivered during the day.
2025-12-09 15:24 Ireland The parcel has reached the parcel center.
2025-12-08 15:09 Ireland The parcel has reached the parcel center.
2025-12-08 15:09 Ireland InTransit, The parcel has reached the parcel center.
2025-12-05 14:13 Ireland The parcel has reached the parcel center.
2025-12-05 14:13 Ireland InTransit, The parcel has reached the parcel center.
2025-12-05 06:30 Ireland InTransit, The parcel was handed over to GLS.
2025-12-05 06:30 Ireland The parcel was handed over to GLS.
2025-12-03 23:10 Custom clearance completed
2025-12-02 22:27 Parcel arrives at Airport, Parcel Arrival
2025-12-02 22:27 Parcel arrives at Airport Parcel Arrival
2025-12-02 22:27 InTransit Parcel arrives at Airport, Parcel Arrival
2025-12-01 19:38 Parcel is leaving Airport, Parcel Leaving Port
2025-12-01 19:38 Parcel is leaving Airport Parcel Leaving Port
2025-12-01 19:38 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-11-30 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-11-30 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-11-29 14:00 InTransit Customs declaration completed
2025-11-29 14:00 Customs declaration completed
2025-11-28 02:30 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-11-28 02:30 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-11-27 19:13 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-11-27 19:13 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-11-27 16:32 DONGGUAN Depart from facility to service provider
2025-11-27 16:11 DONGGUAN Shipment arrived
2025-11-26 12:27 Ireland The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.
2025-11-26 11:27 Parcel information received
2025-11-26 11:27 Parcel Data Received
======================================
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