Case #1253

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1031

物流单号：215981422591

店铺：Nex-爱尔兰

产品：金色10号戒指

金额：129.0 EUR

物流信息

物流状态：Delivered

最新日期：2025-12-09

更新天数：97天

状态摘要

Delivered | days_update=97 | Ireland Delivered, The parcel has been delivered.

查看物流详细信息

Number:  215981422591
Package status:  Delivered (14 Days)
Country:  CN -> IE
VYANG 维央:
2025-12-09 16:43 Ireland Delivered, The parcel has been delivered.
2025-12-09 16:43 Ireland The parcel has been delivered.
2025-12-09 15:24 Ireland The parcel is expected to be delivered during the day.
2025-12-09 15:24 Ireland The parcel has reached the parcel center.
2025-12-08 15:09 Ireland InTransit, The parcel has reached the parcel center.
2025-12-08 15:09 Ireland The parcel has reached the parcel center.
2025-12-05 14:13 Ireland InTransit, The parcel has reached the parcel center.
2025-12-05 14:13 Ireland The parcel has reached the parcel center.
2025-12-05 06:30 Ireland InTransit, The parcel was handed over to GLS.
2025-12-05 06:30 Ireland The parcel was handed over to GLS.
2025-12-03 23:10 Custom clearance completed
2025-12-02 22:27 InTransit Parcel arrives at Airport, Parcel Arrival
2025-12-02 22:27 Parcel arrives at Airport, Parcel Arrival
2025-12-02 22:27 Parcel arrives at Airport Parcel Arrival
2025-12-01 19:38 Parcel is leaving Airport, Parcel Leaving Port
2025-12-01 19:38 Parcel is leaving Airport Parcel Leaving Port
2025-12-01 19:38 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-11-30 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-11-30 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-11-29 14:00 InTransit Customs declaration completed
2025-11-29 14:00 Customs declaration completed
2025-11-28 02:30 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-11-28 02:30 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-11-27 19:13 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-11-27 19:13 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-11-27 16:32 DONGGUAN Depart from facility to service provider
2025-11-27 16:11 DONGGUAN Shipment arrived
2025-11-26 12:27 Ireland The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.
2025-11-26 11:27 Parcel information received
2025-11-26 11:27 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

告知已收到产品问题视频

分类: 其他问题

[已含回复内容]

告知顾客链接方法 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=97 | Ireland Delivered, The parcel has been delivered.

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-16T06:06:28Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We have successfully received your video.
The file has been forwarded to our professional team for further review and processing. We will keep you updated on the progress and notify you as soon as there is an update.
Thank you for your patience.
Best regards,

Best regards,
Lin

---

Dear Customer,

The ring is ready to be activated. Follow the steps below in order to use it smoothly.

1️⃣ **Ring Activation**
- Take the ring and charging case out of the box, place the ring into the case, and make sure the magnetic positions are aligned. The ring will light up red, indicating it is charging; when you open the charging case cover, the small green light at the bottom also indicates that the ring is charging.
- If the charging is intermittent, gently push the ring back and forth so that the magnetic contacts connect properly. The magnets are slightly tight from the factory, requiring a bit of flexibility to maintain a stable connection. Once fully charged, the ring is considered activated. It is recommended to charge it for 1 hour before first use.

2️⃣ **Download and Log in to the App**
- Scan the QR code in the manual to download “EcTri”. Open the app, which will prompt for authorization; just click agree.
- During registration, you can use your own email directly: enter your email and set a password, then click register. The system will send a 6-digit verification code to your email. Enter it to log in. You can also click “One-click Registration” to have the system automatically generate an account and password, saving you the trouble of manual input.

3️⃣ **App Authorization**
- After logging in, click “Device” and go to “Phone Permission Settings”.
- **Power**: Set EcTri to unlimited to prevent the system from closing it randomly.
- **Autostart**: Enable autostart so the app can run automatically when the phone is powered on.
- **Bluetooth Permissions**: Enable Bluetooth and location permissions, and always allow EcTri to discover nearby devices. iPhone users need to also enable “Location” and “Local Network”.

4️⃣ **Ring Connection**
- In the app, click “Add Device”, find the ID labeled “R5”, and click connect. The system will take about 3-5 seconds to complete the pairing. When a pairing prompt appears, click OK. If disconnected, click connect again.
- To maintain stability, the phone needs to keep Bluetooth on for a long time (this applies to any Bluetooth device); otherwise, the connection will be lost.

If you encounter any issues during the process, feel free to let us know. We will help you troubleshoot. We look forward to you experiencing all the functions of the ring soon!