工单 #42964

返回工单列表
创建:2026-03-16T03:23:31Z | 更新:2026-03-16T06:06:51Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1838
物流单号:JD0002234322515341
店铺:Miv-英国
产品:智能门铃-黑色
金额:119.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-03-12
更新天数:4天
状态摘要
Delivered | days_update=4 | MAIDSTONE SERVICE CENTRE Delivered, Your parcel has been delivered
查看物流详细信息
Number:  JD0002234322515341
Package status:  Delivered (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-12 00:19 MAIDSTONE SERVICE CENTRE Delivered, Your parcel has been delivered
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE DeliveryReady, We have your parcel. Please check back for updates
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 15:03 - 17:03)
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE DeliveryReady, We have your parcel. Please check back for updates
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 15:03 - 17:03)
2026-03-11 11:47 MAIDSTONE SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-11 11:47 MAIDSTONE SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-11 00:45 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-11 00:45 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-09 16:17 Custom clearance completed
2026-03-09 16:17 InTransit Custom clearance completed
2026-03-09 04:28 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 04:28 Parcel arrives at Airport, Parcel Arrival
2026-03-09 04:28 Parcel arrives at Airport Parcel Arrival
2026-03-07 13:27 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 13:27 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 13:27 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 16:00 InTransit Customs declaration completed
2026-03-05 16:00 Customs declaration completed
2026-03-05 04:59 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-05 04:59 YODEL We have your parcel. Please check back for updates
2026-03-04 23:03 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 21:57 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 21:57 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:44 DONGGUAN Depart from facility to service provider
2026-03-04 10:07 DONGGUAN Shipment arrived
2026-03-04 03:56 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-04 03:01 MAIDSTONE SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-03 10:46 Parcel Data Received
2026-03-03 10:46 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:en
最新客户消息翻译
请问您能告诉我如何将门铃摄像头退还给您吗?

非常感谢

苏·马尔帕斯

来自我的 iPad
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:24:29.200077

类型判断结果

多重操作列表:
不满意退回 (索要问题信息/照片)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=4 | MAIDSTONE SERVICE CENTRE Delivered, Your parcel has been delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T06:06:49Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-12
停更天数:4
查看物流文本
Number:  JD0002234322515341
Package status:  Delivered (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-12 00:19 MAIDSTONE SERVICE CENTRE Delivered, Your parcel has been delivered
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE DeliveryReady, We have your parcel. Please check back for updates
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 15:03 - 17:03)
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE DeliveryReady, We have your parcel. Please check back for updates
2026-03-11 18:38 MAIDSTONE SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 15:03 - 17:03)
2026-03-11 11:47 MAIDSTONE SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-11 11:47 MAIDSTONE SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-11 00:45 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-11 00:45 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-09 16:17 Custom clearance completed
2026-03-09 16:17 InTransit Custom clearance completed
2026-03-09 04:28 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 04:28 Parcel arrives at Airport, Parcel Arrival
2026-03-09 04:28 Parcel arrives at Airport Parcel Arrival
2026-03-07 13:27 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 13:27 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 13:27 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 16:00 InTransit Customs declaration completed
2026-03-05 16:00 Customs declaration completed
2026-03-05 04:59 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-05 04:59 YODEL We have your parcel. Please check back for updates
2026-03-04 23:03 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 21:57 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 21:57 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 19:44 DONGGUAN Depart from facility to service provider
2026-03-04 10:07 DONGGUAN Shipment arrived
2026-03-04 03:56 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-04 03:01 MAIDSTONE SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-03 10:46 Parcel Data Received
2026-03-03 10:46 Parcel information received
======================================
Powered by www.17track.net.