工单 #42951

返回工单列表
创建:2026-03-16T03:23:32Z | 更新:2026-03-16T05:49:55Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1073
物流单号:JD0002234322606433
店铺:Div-英国
产品:望远镜-黑色
金额:139.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-15
更新天数:1天
状态摘要
InTransit | days_update=1 | InTransit Custom clearance completed
查看物流详细信息
Number:  JD0002234322606433
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-15 01:21 InTransit Custom clearance completed
2026-03-14 12:15 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-14 12:15 Parcel arrives at Airport Parcel Arrival
2026-03-13 20:04 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 20:04 Parcel is leaving Airport Parcel Leaving Port
2026-03-11 15:00 Customs declaration completed
2026-03-11 15:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-11 15:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-11 08:56 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 08:56 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-11 04:53 YODEL We have your parcel. Please check back for updates
2026-03-10 21:46 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 21:46 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 20:45 DONGGUAN Depart from facility to service provider
2026-03-10 19:54 DONGGUAN Shipment arrived
2026-03-10 03:45 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-10 03:07 STOCKTON ON TEES SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-09 10:29 Parcel information received
2026-03-09 10:29 Parcel Data Received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:en
最新客户消息翻译
请问您能查一下我的订单什么时候送达吗?

谢谢

马修·班廷

发自我的Galaxy
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:24:33.966392

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | InTransit Custom clearance completed
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T05:49:54Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322606433). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (JD0002234322606433). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-15
停更天数:1
查看物流文本
Number:  JD0002234322606433
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-15 01:21 InTransit Custom clearance completed
2026-03-14 12:15 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-14 12:15 Parcel arrives at Airport Parcel Arrival
2026-03-13 20:04 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 20:04 Parcel is leaving Airport Parcel Leaving Port
2026-03-11 15:00 Customs declaration completed
2026-03-11 15:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-11 15:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-11 08:56 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 08:56 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-11 04:53 YODEL We have your parcel. Please check back for updates
2026-03-10 21:46 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 21:46 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 20:45 DONGGUAN Depart from facility to service provider
2026-03-10 19:54 DONGGUAN Shipment arrived
2026-03-10 03:45 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-10 03:07 STOCKTON ON TEES SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-09 10:29 Parcel information received
2026-03-09 10:29 Parcel Data Received
======================================
Powered by www.17track.net.