工单 #42942

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创建:2026-03-16T03:23:32Z | 更新:2026-03-16T06:06:49Z

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订单字段

姓名:晓琳
订单号:#1029
物流单号:JD0002234322493486
店铺:Oak-英国
产品:K8空气净化器
金额:129.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-03-12
更新天数:4天
状态摘要
Delivered | days_update=4 | WALTHAM CROSS SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)
查看物流详细信息
Number:  JD0002234322493486
Package status:  Delivered (10 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-12 20:16 WALTHAM CROSS SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)
2026-03-12 17:19 WALTHAM CROSS SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-12 17:19 WALTHAM CROSS SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-12 17:19 WALTHAM CROSS SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 11:39 - 13:39)
2026-03-12 17:19 WALTHAM CROSS SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 11:39 - 13:39)
2026-03-12 07:38 WALTHAM CROSS SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-12 03:52 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-12 03:52 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-10 19:00 Custom clearance completed
2026-03-10 19:00 InTransit Custom clearance completed
2026-03-09 20:00 Parcel arrives at Airport, Parcel Arrival
2026-03-09 20:00 Parcel arrives at Airport Parcel Arrival
2026-03-09 20:00 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-08 05:46 Parcel is leaving Airport, Parcel Leaving Port
2026-03-08 05:46 Parcel is leaving Airport Parcel Leaving Port
2026-03-08 05:46 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 10:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-07 10:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-06 15:00 Customs declaration completed
2026-03-06 15:00 InTransit Customs declaration completed
2026-03-05 07:54 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 07:54 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-05 03:36 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-05 03:36 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 19:44 DONGGUAN Depart from facility to service provider
2026-03-04 03:36 YODEL We have your parcel. Please check back for updates
2026-03-03 17:24 DONGGUAN Shipment arrived
2026-03-03 03:06 WALTHAM CROSS SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-03 03:02 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-02 10:56 Parcel information received
2026-03-02 10:56 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
来自客户的消息

你好
支持,

您的商店 Oakerly 收到了来自客户的消息

邮箱: treegaskin@icloud.com

姓名: Theresa Bearman

电话: 07895080263

您的消息: 便携式空气净化器型号 GL-K802 的滤网可以用多久??滤网多少钱?请告诉我正确的订购型号

2026-03-16 01:33:07
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:24:37.764089

类型判断结果

多重操作列表:
叫客户等待 (高单量)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=4 | WALTHAM CROSS SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T06:06:48Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for bringing this to our attention.
We've forwarded your issue to our team for review. Due to high volume, it may take up to 24 hours to get back to you with a solution.
Feel free to reach out if you have any questions.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-12
停更天数:4
查看物流文本
Number:  JD0002234322493486
Package status:  Delivered (10 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-12 20:16 WALTHAM CROSS SERVICE CENTRE Delivered, Your parcel has been delivered to a safe place (Front Porch)
2026-03-12 17:19 WALTHAM CROSS SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-12 17:19 WALTHAM CROSS SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-12 17:19 WALTHAM CROSS SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 11:39 - 13:39)
2026-03-12 17:19 WALTHAM CROSS SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 11:39 - 13:39)
2026-03-12 07:38 WALTHAM CROSS SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-12 03:52 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-12 03:52 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-10 19:00 Custom clearance completed
2026-03-10 19:00 InTransit Custom clearance completed
2026-03-09 20:00 Parcel arrives at Airport, Parcel Arrival
2026-03-09 20:00 Parcel arrives at Airport Parcel Arrival
2026-03-09 20:00 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-08 05:46 Parcel is leaving Airport, Parcel Leaving Port
2026-03-08 05:46 Parcel is leaving Airport Parcel Leaving Port
2026-03-08 05:46 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 10:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-07 10:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-06 15:00 Customs declaration completed
2026-03-06 15:00 InTransit Customs declaration completed
2026-03-05 07:54 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-05 07:54 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-05 03:36 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-05 03:36 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 19:44 DONGGUAN Depart from facility to service provider
2026-03-04 03:36 YODEL We have your parcel. Please check back for updates
2026-03-03 17:24 DONGGUAN Shipment arrived
2026-03-03 03:06 WALTHAM CROSS SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-03 03:02 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-02 10:56 Parcel information received
2026-03-02 10:56 Parcel Data Received
======================================
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