工单 #42940

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创建:2026-03-16T03:23:32Z | 更新:2026-03-16T06:06:56Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#10515
物流单号:4PX3002549920563CN
店铺:S-美国
产品:电动剃须刀-黑色
金额:109.0 USD
物流信息
物流状态:InTransit
最新日期:2026-03-14
更新天数:2天
状态摘要
InTransit | days_update=2 | Hayward, CA 94545 Processing at Designated Facility
查看物流详细信息
Number:  4PX3002549920563CN
Package status:  InTransit (7 Days)
Country:  CN -> US
VYANG 维央:
2026-03-14 17:17 Hayward, CA 94545 Processing at Designated Facility
2026-03-14 10:43 Hayward, CA 94545 Arrival at Destination Facility
2026-03-14 03:33 Montebello, CA 90640 Dispatch to destination facility
2026-03-13 19:45 Montebello, CA 90640 Processing at Transit Facility
2026-03-13 17:52 In transit it's progressing through Post network
2026-03-13 17:52 In transit, it's progressing through Post network
2026-03-13 14:59 Customs clearance agent received the shipment in destnation country.
2026-03-13 14:59 Customs clearance agent received the shipment in destnation country.
2026-03-12 22:38 Clearance processing completed.
2026-03-12 22:06 Arrival to the destination airport
2026-03-12 17:30 Departure from the original airport
2026-03-12 03:00 Hand over to airline.
2026-03-11 06:34 CN Shipment in transit
2026-03-10 06:34 Nancheng Depart from facility to service provider.
2026-03-10 03:22 Nancheng Shipment arrived at facility and measured.
2026-03-10 03:17 Nancheng Shipment arrived at facility and measured.
2026-03-10 03:17 Nancheng Shipment picked up.
2026-03-09 21:45 DONGGUAN Depart from facility to service provider
2026-03-09 16:13 DONGGUAN Shipment arrived
2026-03-09 12:17 Montebello, CA 90640 Shipping Label Created
2026-03-07 12:58 Parcel information received
2026-03-07 12:58 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
我什么时候可以收到我订购的剃须刀?罗伯特·博斯特德
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:24:40.655606

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=2 | Hayward, CA 94545 Processing at Designated Facility
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T06:06:55Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (4PX3002549920563CN). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (4PX3002549920563CN). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-14
停更天数:2
查看物流文本
Number:  4PX3002549920563CN
Package status:  InTransit (7 Days)
Country:  CN -> US
VYANG 维央:
2026-03-14 17:17 Hayward, CA 94545 Processing at Designated Facility
2026-03-14 10:43 Hayward, CA 94545 Arrival at Destination Facility
2026-03-14 03:33 Montebello, CA 90640 Dispatch to destination facility
2026-03-13 19:45 Montebello, CA 90640 Processing at Transit Facility
2026-03-13 17:52 In transit it's progressing through Post network
2026-03-13 17:52 In transit, it's progressing through Post network
2026-03-13 14:59 Customs clearance agent received the shipment in destnation country.
2026-03-13 14:59 Customs clearance agent received the shipment in destnation country.
2026-03-12 22:38 Clearance processing completed.
2026-03-12 22:06 Arrival to the destination airport
2026-03-12 17:30 Departure from the original airport
2026-03-12 03:00 Hand over to airline.
2026-03-11 06:34 CN Shipment in transit
2026-03-10 06:34 Nancheng Depart from facility to service provider.
2026-03-10 03:22 Nancheng Shipment arrived at facility and measured.
2026-03-10 03:17 Nancheng Shipment arrived at facility and measured.
2026-03-10 03:17 Nancheng Shipment picked up.
2026-03-09 21:45 DONGGUAN Depart from facility to service provider
2026-03-09 16:13 DONGGUAN Shipment arrived
2026-03-09 12:17 Montebello, CA 90640 Shipping Label Created
2026-03-07 12:58 Parcel information received
2026-03-07 12:58 Parcel information received
======================================
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