工单 #42923

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创建:2026-03-16T03:23:32Z | 更新:2026-03-16T06:54:02Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#3489
物流单号:4PX3002539172903CN
店铺:SM-美国
产品:驱鸟器
金额:109.0 USD
物流信息
物流状态:Delivered
最新日期:2026-03-12
更新天数:4天
状态摘要
Delivered | days_update=4 | KNOXVILLE, TN 37914 Delivered. Position: Front door
查看物流详细信息
Number:  4PX3002539172903CN
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-03-12 17:11 KNOXVILLE, TN 37914 Delivered. Position: Front door
2026-03-12 08:29 KNOXVILLE, TN 37914 Out for Delivery
2026-03-10 16:18 Arlington Heights, IL 60005 Processing at Designated Facility
2026-03-09 12:15 In transitit'sprogressing through delivery network
2026-03-09 12:15 In transit,it'sprogressing through delivery network
2026-03-08 12:48 Released from customs: customs cleared.
2026-03-08 10:38 ORD Customs clearance agent received the shipment in destnation country.
2026-03-08 08:18 Arrival to the destination airport
2026-03-07 15:04 Departure from the original airport
2026-03-07 06:22 Hand over to airline.
2026-03-05 08:37 Nancheng Depart from facility to service provider.
2026-03-05 04:11 Nancheng Shipment arrived at facility and measured.
2026-03-05 04:04 Nancheng Shipment picked up.
2026-03-05 04:04 Nancheng Shipment arrived at facility and measured.
2026-03-04 21:39 DONGGUAN Depart from facility to service provider
2026-03-04 21:18 DONGGUAN Shipment arrived
2026-03-04 14:04 Arlington Heights, IL 60005 Shipping Label Created
2026-03-03 10:36 Parcel information received
2026-03-03 10:36 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
不幸的是,当我收到这个的时候,我已经不再需要它了。知更鸟已经搬走了。我需要归还它。我从未使用过它。

雅虎邮箱:搜索,整理,征服
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:25:29.394678

类型判断结果

多重操作列表:
不满意退回 (索要问题信息/照片)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=4 | KNOXVILLE, TN 37914 Delivered. Position: Front door
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T06:54:01Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-12
停更天数:4
查看物流文本
Number:  4PX3002539172903CN
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-03-12 17:11 KNOXVILLE, TN 37914 Delivered. Position: Front door
2026-03-12 08:29 KNOXVILLE, TN 37914 Out for Delivery
2026-03-10 16:18 Arlington Heights, IL 60005 Processing at Designated Facility
2026-03-09 12:15 In transitit'sprogressing through delivery network
2026-03-09 12:15 In transit,it'sprogressing through delivery network
2026-03-08 12:48 Released from customs: customs cleared.
2026-03-08 10:38 ORD Customs clearance agent received the shipment in destnation country.
2026-03-08 08:18 Arrival to the destination airport
2026-03-07 15:04 Departure from the original airport
2026-03-07 06:22 Hand over to airline.
2026-03-05 08:37 Nancheng Depart from facility to service provider.
2026-03-05 04:11 Nancheng Shipment arrived at facility and measured.
2026-03-05 04:04 Nancheng Shipment picked up.
2026-03-05 04:04 Nancheng Shipment arrived at facility and measured.
2026-03-04 21:39 DONGGUAN Depart from facility to service provider
2026-03-04 21:18 DONGGUAN Shipment arrived
2026-03-04 14:04 Arlington Heights, IL 60005 Shipping Label Created
2026-03-03 10:36 Parcel information received
2026-03-03 10:36 Parcel information received
======================================
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