工单 #42909

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创建:2026-03-16T03:23:33Z | 更新:2026-03-16T06:53:28Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2760
物流单号:4PX3002562923640CN
店铺:Miv-美国
产品:智能门铃-黑色
金额:159.0 USD
物流信息
物流状态:InTransit
最新日期:2026-03-16
更新天数:0天
状态摘要
InTransit | days_update=0 | Hand over to airline.
查看物流详细信息
Number:  4PX3002562923640CN
Package status:  InTransit (3 Days)
Country:  CN -> US
VYANG 维央:
2026-03-16 00:49 Hand over to airline.
2026-03-15 04:32 Nancheng Depart from facility to service provider.
2026-03-15 01:43 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:32 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:32 Nancheng Shipment picked up.
2026-03-14 20:47 DONGGUAN Depart from facility to service provider
2026-03-14 10:07 DONGGUAN Shipment arrived
2026-03-12 10:51 Parcel information received
2026-03-12 10:51 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
我取消了这个,我不想要——如何退货
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-16T11:25:36.291135

类型判断结果

多重操作列表:
已发货无法取消
分类: 取消订单
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=0 | Hand over to airline.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-16T06:53:27Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We understand that you would like to cancel your order, but since it is already in transit (tracking number: 4PX3002562923640CN), we can't cancel it at this time. Your package should arrive in 5-12 business days.
Feel free to try the product when it arrives. If you're not satisfied, just reach out to us for return instructions.
Please don't hesitate to contact us with any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-16
停更天数:
查看物流文本
Number:  4PX3002562923640CN
Package status:  InTransit (3 Days)
Country:  CN -> US
VYANG 维央:
2026-03-16 00:49 Hand over to airline.
2026-03-15 04:32 Nancheng Depart from facility to service provider.
2026-03-15 01:43 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:32 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:32 Nancheng Shipment picked up.
2026-03-14 20:47 DONGGUAN Depart from facility to service provider
2026-03-14 10:07 DONGGUAN Shipment arrived
2026-03-12 10:51 Parcel information received
2026-03-12 10:51 Parcel information received
======================================
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