Case #1323

输入

工单ID（用于发送回复）

客户邮箱

运单号（可手动覆盖）

物流查询 fc（自动/可空）

客户邮件内容

Hello Lin ... or should I call you Wun Dum Fuck ?

Not alone are you not a certified website, but you are a blatant scammer, and therefore lower than  a cockroach on the evolutionary scale.

Klarna is a BNPL , and has no role in determining how trustworthy or otherwise a seller may be.

The real test is Trustpilot .... you should have a look ..... 100% of the reviews for "Zoomix" are negative and confirm that sellers associated with "Zoomix" are scammers.

Please also have regard to the following...

Under European consumer law, the sellers of defective, and in this case mis-represented goods, have complete responsibility for the collection of such goods, should they wish to have them returned.

The purchaser is under no obligation to ship the goods.

Therefore, I will hold the aforesaid defective and misrepresented item for a period of a further 2 weeks to allow you to arrange collection.

I note that at no time during our e-mail exchange  have you mentioned an address to which this defective item could be returned ... a bit strange , that ?

You have had since last November to arrange collection, but I will give you another 2 weeks before I throw it in the trash.

Also, I have uncovered a number of scam websites and goods all associated with you .... all of which I have reported to Google

Let me mention a few names ...

Optinexo

Camexpartsguide

Clikvisio

Topstarselect

Testreport.org

Keovy vlogging camera

And so on, and so on ....

And then there are the "reviewers"    .... Noah Bishop .... James Johnson ... etc .... what a laugh I have had "researching" this shite !

Anyway, I hope you have a good day ... NOT!!

Thank you for your understanding and attention to this matter    LOL

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1049

物流单号：ZC42513610799

店铺：Z-爱尔兰

产品：数码相机-黑色

金额：179.0 EUR

物流信息

物流状态：Delivered

最新日期：2025-09-02

更新天数：196天

状态摘要

Delivered | days_update=196 | Roscommon, ROSCOMMON Delivered

查看物流详细信息

Number:  ZC42513610799
Package status:  Delivered (18 Days)
Country:  CN -> IE
VYANG 维央:
2025-09-02 02:07 Roscommon, ROSCOMMON Delivered
2025-09-02 01:14 Arrival distribution office
2025-09-01 15:44 Departure to distribution network
2025-09-01 13:12 Arrived processing center
2025-08-27 15:44 Departure to country of destination
2025-08-26 02:23 Machelen Grouped when client bag scanned (PLT-FID-2300-250817-0023)
2025-08-25 13:02 AMS The package has been transferred to the service provider
2025-08-23 20:00 AMS The package has been cleared through customs
2025-08-22 22:05 AMS The package is being submitted for customs clearance
2025-08-22 20:05 AMS Arrived at destination airport
2025-08-21 07:40 HKG Next stop, airport of destination
2025-08-20 22:40 HKG Hand over to airline
2025-08-19 08:36 SHENZHEN Leaving Scan
2025-08-18 11:02 SHENZHEN Packaged
2025-08-17 00:16 SHENZHEN Barcode scanning
2025-08-16 23:59 SHENZHEN Depart from facility to service provider
2025-08-16 23:33 SHENZHEN Packaged
2025-08-16 22:12 SHENZHEN Shipment arrived
2025-08-16 17:34 SHENZHEN Depart from facility to service provider
2025-08-15 20:51 SHENZHEN Shipment arrived
2025-08-15 10:48 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言：en

最新客户消息翻译

你好，Lin……或者我应该叫你 Wun Dum Fuck？

你不仅不是认证网站，而且你是赤裸裸的骗子，因此在进化阶梯上还不如一只蟑螂。

Klarna 是一种先买后付服务，并不负责判断卖家的可信度。

真正的考验是 Trustpilot……你应该去看看……“Zoomix”的100%评论都是负面的，并且证实与“Zoomix”有关的卖家都是骗子。

请你也注意以下内容……

根据欧洲消费者法，对于有缺陷或者在本例中存在虚假描述的商品，卖家有完全责任负责收回商品，如果他们希望退货的话。

买方没有义务寄回商品。

因此，我将对上述有缺陷且存在虚假描述的商品保留两周时间，以便你安排收回。我注意到在我们通过电子邮件交流的整个过程中，你从未提到过可以退回这个有缺陷物品的地址……有点奇怪，不是吗？

你从去年十一月起就有时间安排收货，但我会再给你两周时间，然后我就会把它扔进垃圾桶。

此外，我发现了许多与你相关的诈骗网站和商品……所有这些我都已向谷歌举报。

让我提几个名字……

Optinexo

Camexpartsguide

Clikvisio

Topstarselect

Testreport.org

Keovy vlogging camera

等等，等等……

还有那些“评论员”……Noah Bishop、James Johnson 等等……研究这些垃圾让我笑得停不下来！

无论如何，希望你今天过得愉快……并非如此！！

感谢你理解并关注此事，哈哈

JM

对话统计

总消息：7 条 | 客户：4 条 | 客服：3 条 | 下轮次：4

解析时间：2026-03-19T10:22:49.502841

类型判断结果

多重操作列表:

据贸易公平原则，在您收到退款后，商品所有权应归还商家 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=196 | Roscommon, ROSCOMMON Delivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-19T06:11:18Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Hello!

We have noticed that the refund for your order has been processed and completed through the bank's chargeback procedure. However, logistics data shows that the package has been successfully delivered.

According to the principle of trade fairness, after you have received the refund, the ownership of the goods should be returned to the merchant. We understand your concerns about shipping costs, but since this transaction has been forcibly closed by the bank, our current system permissions no longer allow us to generate additional logistics reimbursement.

Suggested solution: You can return the product using the most economical shipping method (with a tracking number). This will not only help us balance the accounts but also ensure that your credit record is properly documented.

We look forward to your understanding and support.

Best regards,
Lin

物流详情