Case #1330

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#4182

物流单号：UK864169995YP

店铺：S-加拿大

产品：蓝牙耳机-银色

金额：159.0 CAD

物流信息

物流状态：Exception

最新日期：2026-01-26

更新天数：49天

状态摘要

Exception | days_update=49 | DONGGUAN Depart from facility to service provider

查看物流详细信息

Number:  UK864169995YP
Package status:  InTransit (50 Days)
Country:  CN -> CA
VYANG 维央:
2026-01-26 16:31 DONGGUAN Depart from facility to service provider
2026-01-26 09:54 DONGGUAN Shipment arrived
2026-01-25 12:08 Order processed by shipper
2026-01-25 12:08 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

已发货取消订单 (拦截成功)

分类: 取消订单

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Exception | days_update=49 | DONGGUAN Depart from facility to service provider

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-16T08:48:04Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We are pleased to inform you that we have successfully intercepted your package.
As requested, we have arranged a refund of 159.0 CAD for your order #4182. Please note that it usually takes 5 to 10 business days for the funds to appear in your original payment account, depending on your bank's processing time.
Thank you for your patience and understanding throughout this process.
If you have any further questions, please feel free to contact us.
Best regards,

Best regards,
Lin

物流详情