工单 #43427

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创建:2026-03-17T03:01:54Z | 更新:2026-03-17T03:31:18Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1085
物流单号:RELR5CF8WLFR
店铺:Oak-英国
产品:K8空气净化器
金额:129.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-17
更新天数:0天
状态摘要
InTransit | days_update=0 | InTransit Order received from the sender
查看物流详细信息
Number:  RELR5CF8WLFR
Package status:  InTransit (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 06:22 InTransit Order received from the sender
2026-03-16 21:23 Order received from the sender
2026-03-15 19:34 Custom clearance completed
2026-03-15 19:34 InTransit Custom clearance completed
2026-03-15 03:28 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-15 03:28 Parcel arrives at Airport, Parcel Arrival
2026-03-15 03:28 Parcel arrives at Airport Parcel Arrival
2026-03-13 19:54 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 19:54 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 19:54 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-12 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 17:48 InTransit Customs declaration completed
2026-03-12 17:48 Customs declaration completed
2026-03-11 09:23 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 09:23 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:45 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 21:45 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 20:44 DONGGUAN Depart from facility to service provider
2026-03-10 19:58 DONGGUAN Shipment arrived
2026-03-09 10:32 Order details received
2026-03-09 10:32 Parcel information received
2026-03-09 10:32 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
您好。

此订单是在3月8日下的,但运输状态显示的追踪号码无法使用/无效。请尽快更新订单状态,因为我需要在本周五之前收到此物品。我需要明天知道,否则我别无选择,只能发起退款。

此致敬礼,

盖尔·卡罗杜斯

亨特科姆律师事务所

Ratcliffe Wharf 2b

18-22 Narrow Street

Limehouse

伦敦 E14 8DQ

44 7747 025637
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-17T11:02:00.446106

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
查询物流方法 (指定承运商Vyang)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=0 | InTransit Order received from the sender
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-17T03:31:17Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (RELR5CF8WLFR). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (RELR5CF8WLFR). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

---

Dear Customer,

Thank you for your patience regarding your order.
You can now track your parcel's progress through the following link: https://www.17track.net/en 
Instructions for tracking: When you enter your tracking number on the website, please make sure to manually select "Vyang" as the carrier to view the latest logistics updates.
Once selected, you will be able to see the full details of your delivery.
If you have any further questions or trouble using the link, please feel free to reach out.
Best regards,

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-17
停更天数:
查看物流文本
Number:  RELR5CF8WLFR
Package status:  InTransit (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 06:22 InTransit Order received from the sender
2026-03-16 21:23 Order received from the sender
2026-03-15 19:34 Custom clearance completed
2026-03-15 19:34 InTransit Custom clearance completed
2026-03-15 03:28 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-15 03:28 Parcel arrives at Airport, Parcel Arrival
2026-03-15 03:28 Parcel arrives at Airport Parcel Arrival
2026-03-13 19:54 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 19:54 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 19:54 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-12 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 17:48 InTransit Customs declaration completed
2026-03-12 17:48 Customs declaration completed
2026-03-11 09:23 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 09:23 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:45 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 21:45 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 20:44 DONGGUAN Depart from facility to service provider
2026-03-10 19:58 DONGGUAN Shipment arrived
2026-03-09 10:32 Order details received
2026-03-09 10:32 Parcel information received
2026-03-09 10:32 Parcel Data Received
======================================
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