工单 #43423

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创建:2026-03-17T03:01:54Z | 更新:2026-03-24T10:39:14Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#3637
物流单号:JD0002234322579273
店铺:VA-英国
产品:紧致喷雾
金额:178.99 GBP
物流信息
物流状态:Delivered
最新日期:2026-03-17
更新天数:1天
状态摘要
Delivered | days_update=1 | 7078 Delivered, Your parcel has been collected
查看物流详细信息
Number:  JD0002234322579273
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 02:28 7078 Delivered, Your parcel has been collected
2026-03-17 02:11 LIVINGSTON SERVICE CENTRE Your parcel is ready to collect
2026-03-17 02:10 LIVINGSTON SERVICE CENTRE Your parcel is ready to collect
2026-03-16 19:19 LIVINGSTON SERVICE CENTRE Your parcel is with one of our drivers for delivery
2026-03-16 19:19 LIVINGSTON SERVICE CENTRE DeliveryReady, Your parcel is with one of our drivers for delivery
2026-03-16 19:19 LIVINGSTON SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-16 14:49 LIVINGSTON SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-16 14:49 LIVINGSTON SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-14 23:03 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-14 23:03 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-12 10:10 InTransit Custom clearance completed
2026-03-12 10:10 Custom clearance completed
2026-03-12 08:38 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-12 08:38 Parcel arrives at Airport Parcel Arrival
2026-03-12 08:38 Parcel arrives at Airport, Parcel Arrival
2026-03-11 00:35 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-11 00:35 Parcel is leaving Airport, Parcel Leaving Port
2026-03-11 00:35 Parcel is leaving Airport Parcel Leaving Port
2026-03-10 04:04 LIVINGSTON SERVICE CENTRE Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-03-10 04:04 LIVINGSTON SERVICE CENTRE InTransit, Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-03-10 02:11 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-09 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-09 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-09 12:19 InTransit Customs declaration completed
2026-03-09 12:19 Customs declaration completed
2026-03-08 22:46 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-08 22:46 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-08 18:37 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-08 18:37 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-08 14:04 DONGGUAN Depart from facility to service provider
2026-03-08 11:23 DONGGUAN Shipment arrived
2026-03-08 02:32 LIVINGSTON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-07 12:55 Parcel information received
2026-03-07 12:55 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
亲爱的林,

我已将货物寄到以下地址:

中国广东省东莞市塘厦镇普隆西路8号正汉仓库G栋二楼
邮政编码:523730
收件人:黄浩迪 (VY0112)
电话号码:86 13312988847

以上是之前邮件中提供给我的信息,并已由您在昨天确认正确。

此致,

敬礼,

萨米尔
对话统计
总消息:13 条 | 客户:7 条 | 客服:6 条 | 下轮次:7
解析时间:2026-03-24T17:50:23.119938

类型判断结果

多重操作列表:
感谢您告知我们您寄回包裹的地址,我们核实正确,请耐心等待包裹退回至我们仓库 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=1 | 7078 Delivered, Your parcel has been collected
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-24T10:39:13Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We have received the return address you provided and have verified it to be correct. We are contacting the warehouse to arrange for the collection, and the package is expected to be returned to our warehouse within a few days. In the meantime, please be patient. Thank you for your cooperation, and we look forward to completing the subsequent processing for you as soon as possible.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-17
停更天数:1
查看物流文本
Number:  JD0002234322579273
Package status:  Delivered (9 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 02:28 7078 Delivered, Your parcel has been collected
2026-03-17 02:11 LIVINGSTON SERVICE CENTRE Your parcel is ready to collect
2026-03-17 02:10 LIVINGSTON SERVICE CENTRE Your parcel is ready to collect
2026-03-16 19:19 LIVINGSTON SERVICE CENTRE Your parcel is with one of our drivers for delivery
2026-03-16 19:19 LIVINGSTON SERVICE CENTRE DeliveryReady, Your parcel is with one of our drivers for delivery
2026-03-16 19:19 LIVINGSTON SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-16 14:49 LIVINGSTON SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-16 14:49 LIVINGSTON SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-14 23:03 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-14 23:03 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-12 10:10 InTransit Custom clearance completed
2026-03-12 10:10 Custom clearance completed
2026-03-12 08:38 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-12 08:38 Parcel arrives at Airport Parcel Arrival
2026-03-12 08:38 Parcel arrives at Airport, Parcel Arrival
2026-03-11 00:35 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-11 00:35 Parcel is leaving Airport, Parcel Leaving Port
2026-03-11 00:35 Parcel is leaving Airport Parcel Leaving Port
2026-03-10 04:04 LIVINGSTON SERVICE CENTRE Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-03-10 04:04 LIVINGSTON SERVICE CENTRE InTransit, Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-03-10 02:11 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-09 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-09 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-09 12:19 InTransit Customs declaration completed
2026-03-09 12:19 Customs declaration completed
2026-03-08 22:46 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-08 22:46 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-08 18:37 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-08 18:37 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-08 14:04 DONGGUAN Depart from facility to service provider
2026-03-08 11:23 DONGGUAN Shipment arrived
2026-03-08 02:32 LIVINGSTON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-07 12:55 Parcel information received
2026-03-07 12:55 Parcel Data Received
======================================
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