工单 #43417

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创建:2026-03-17T03:01:54Z | 更新:2026-03-17T10:23:32Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1167
物流单号:9C1640H554287
店铺:S-意大利
产品:黑色GPS手表
金额:159.0 EUR
物流信息
物流状态:Delivered
最新日期:2025-08-21
更新天数:208天
状态摘要
Delivered | days_update=208 | Delivered Delivered by post man
查看物流详细信息
Number:  9C1640H554287
Package status:  Delivered (8 Days)
Country:  CN -> IT
VYANG 维央:
2025-08-21 19:04 Delivered Delivered by post man
2025-08-21 17:48 Out for delivery
2025-08-21 13:52 In transit along Poste Italiane’s logistic network
2025-08-21 13:52 InTransit In transit along Poste Italiane’s logistic network
2025-08-21 00:45 FERNO In transit along Poste Italiane’s logistic network
2025-08-21 00:45 FERNO First parcel scan along Poste Italiane’s logistic network
2025-08-21 00:45 FERNO InTransit, In transit along Poste Italiane’s logistic network
2025-08-19 01:40 InTransit Custom clearance completed
2025-08-19 01:40 Custom clearance completed
2025-08-18 01:54 InTransit Parcel arrives at Airport, Parcel Arrival
2025-08-18 01:54 Parcel arrives at Airport, Parcel Arrival
2025-08-18 01:54 Parcel arrives at Airport Parcel Arrival
2025-08-17 00:40 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-08-17 00:40 Parcel is leaving Airport, Parcel Leaving Port
2025-08-17 00:40 Parcel is leaving Airport Parcel Leaving Port
2025-08-15 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-08-15 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-08-15 16:00 Customs declaration completed
2025-08-15 01:38 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-08-15 01:38 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-08-14 22:20 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-08-14 22:20 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-08-14 19:30 SHENZHEN Depart from facility to service provider
2025-08-13 19:42 SHENZHEN Shipment arrived
2025-08-13 11:03 Parcel Data Received
2025-08-13 11:03 Parcel information received
======================================
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AI历史分析结果

检测语言:it
最新客户消息翻译
我在2025年八月收到了手表,从那时起它一直正常运作。希望它不会再出问题,否则我会毫不犹豫地联系您。

此致

达米亚诺·维森蒂尼
对话统计
总消息:6 条 | 客户:3 条 | 客服:3 条 | 下轮次:4
解析时间:2026-03-17T18:23:09.462040

类型判断结果

多重操作列表:
很高兴得知您的手表可以正常使用 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=208 | Delivered Delivered by post man
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2025-08-21
停更天数:208
查看物流文本
Number:  9C1640H554287
Package status:  Delivered (8 Days)
Country:  CN -> IT
VYANG 维央:
2025-08-21 19:04 Delivered Delivered by post man
2025-08-21 17:48 Out for delivery
2025-08-21 13:52 In transit along Poste Italiane’s logistic network
2025-08-21 13:52 InTransit In transit along Poste Italiane’s logistic network
2025-08-21 00:45 FERNO In transit along Poste Italiane’s logistic network
2025-08-21 00:45 FERNO First parcel scan along Poste Italiane’s logistic network
2025-08-21 00:45 FERNO InTransit, In transit along Poste Italiane’s logistic network
2025-08-19 01:40 InTransit Custom clearance completed
2025-08-19 01:40 Custom clearance completed
2025-08-18 01:54 InTransit Parcel arrives at Airport, Parcel Arrival
2025-08-18 01:54 Parcel arrives at Airport, Parcel Arrival
2025-08-18 01:54 Parcel arrives at Airport Parcel Arrival
2025-08-17 00:40 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-08-17 00:40 Parcel is leaving Airport, Parcel Leaving Port
2025-08-17 00:40 Parcel is leaving Airport Parcel Leaving Port
2025-08-15 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-08-15 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-08-15 16:00 Customs declaration completed
2025-08-15 01:38 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-08-15 01:38 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-08-14 22:20 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-08-14 22:20 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-08-14 19:30 SHENZHEN Depart from facility to service provider
2025-08-13 19:42 SHENZHEN Shipment arrived
2025-08-13 11:03 Parcel Data Received
2025-08-13 11:03 Parcel information received
======================================
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