工单 #43399

返回工单列表
创建:2026-03-17T03:01:55Z | 更新:2026-03-19T06:37:38Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#10493
物流单号:4PX3002549920372CN
店铺:S-美国
产品:电动剃须刀-黑色
金额:109.0 USD
物流信息
物流状态:Delivered
最新日期:2026-03-16
更新天数:3天
状态摘要
Delivered | days_update=3 | SEQUIM, WA 98382 Delivered, In/At Mailbox
查看物流详细信息
Number:  4PX3002549920372CN
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-03-16 17:54 SEQUIM, WA 98382 Delivered, In/At Mailbox
2026-03-16 13:10 SEQUIM, WA 98382 Out for Delivery
2026-03-16 09:43 SEQUIM, WA 98382 Arrived at Post Office
2026-03-16 08:15 SEQUIM, WA 98382 Arrived at USPS Facility
2026-03-16 05:11 US In Transit to Next Facility
2026-03-16 04:21 TACOMA WA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-15 19:21 TACOMA WA DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-03-15 18:55 SEATTLE WA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-15 18:02 SEATTLE WA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-15 00:45 SEATTLE WA DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-03-14 18:12 US In Transit Arriving On Time
2026-03-14 09:42 US In Transit Arriving On Time
2026-03-14 02:52 LOS ANGELES CA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-13 18:50 LOS ANGELES CA DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2026-03-13 17:35 COMPTON, CA 90220 Accepted at USPS Origin Facility
2026-03-11 11:10 LAX Customs clearance agent received the shipment in destnation country.
2026-03-11 11:10 In transit it's progressing through Post network
2026-03-11 11:10 In transit, it's progressing through Post network
2026-03-11 02:51 Arrival to the destination airport
2026-03-11 02:28 Departure from the original airport
2026-03-11 02:01 Released from customs: customs cleared.
2026-03-10 20:46 Hand over to airline.
2026-03-10 07:50 Nancheng Depart from facility to service provider.
2026-03-10 02:55 Nancheng Shipment arrived at facility and measured.
2026-03-10 02:51 Nancheng Shipment arrived at facility and measured.
2026-03-10 02:51 Nancheng Shipment picked up.
2026-03-09 21:45 DONGGUAN Depart from facility to service provider
2026-03-09 18:51 COMPTON, CA 90220 Shipping Label Created, USPS Awaiting Item
2026-03-09 16:09 DONGGUAN Shipment arrived
2026-03-07 12:58 Parcel information received
2026-03-07 12:58 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:en
最新客户消息翻译
我是指墙壁插头的部分,而不仅仅是电缆。
对话统计
总消息:5 条 | 客户:3 条 | 客服:2 条 | 下轮次:3
解析时间:2026-03-19T10:22:50.838144

类型判断结果

多重操作列表:
很抱歉我们剃须刀只配赠充电线,不配赠充电头,您可以使用家里的5V2A规格的充电头 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=3 | SEQUIM, WA 98382 Delivered, In/At Mailbox
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-19T06:37:37Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We are sorry, the razor comes with a charging cable only and does not include a charging adapter. You can directly use a 5 V 2 A charger from home to charge it. We hope this meets your usage needs and look forward to your feedback after use.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-16
停更天数:3
查看物流文本
Number:  4PX3002549920372CN
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-03-16 17:54 SEQUIM, WA 98382 Delivered, In/At Mailbox
2026-03-16 13:10 SEQUIM, WA 98382 Out for Delivery
2026-03-16 09:43 SEQUIM, WA 98382 Arrived at Post Office
2026-03-16 08:15 SEQUIM, WA 98382 Arrived at USPS Facility
2026-03-16 05:11 US In Transit to Next Facility
2026-03-16 04:21 TACOMA WA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-15 19:21 TACOMA WA DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-03-15 18:55 SEATTLE WA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-15 18:02 SEATTLE WA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-15 00:45 SEATTLE WA DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-03-14 18:12 US In Transit Arriving On Time
2026-03-14 09:42 US In Transit Arriving On Time
2026-03-14 02:52 LOS ANGELES CA DISTRIBUTION CENTER Departed USPS Regional Facility
2026-03-13 18:50 LOS ANGELES CA DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2026-03-13 17:35 COMPTON, CA 90220 Accepted at USPS Origin Facility
2026-03-11 11:10 LAX Customs clearance agent received the shipment in destnation country.
2026-03-11 11:10 In transit it's progressing through Post network
2026-03-11 11:10 In transit, it's progressing through Post network
2026-03-11 02:51 Arrival to the destination airport
2026-03-11 02:28 Departure from the original airport
2026-03-11 02:01 Released from customs: customs cleared.
2026-03-10 20:46 Hand over to airline.
2026-03-10 07:50 Nancheng Depart from facility to service provider.
2026-03-10 02:55 Nancheng Shipment arrived at facility and measured.
2026-03-10 02:51 Nancheng Shipment arrived at facility and measured.
2026-03-10 02:51 Nancheng Shipment picked up.
2026-03-09 21:45 DONGGUAN Depart from facility to service provider
2026-03-09 18:51 COMPTON, CA 90220 Shipping Label Created, USPS Awaiting Item
2026-03-09 16:09 DONGGUAN Shipment arrived
2026-03-07 12:58 Parcel information received
2026-03-07 12:58 Parcel information received
======================================
Powered by www.17track.net.