工单 #42499

返回工单列表
创建:2026-03-17T03:01:56Z | 更新:2026-03-17T05:33:33Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1354
物流单号:ZC56905231599
店铺:FR-美国
产品:X30有蓝牙-7寸导航仪-美规
金额:189.0 USD
物流信息
物流状态:Delivered
最新日期:2026-01-06
更新天数:70天
状态摘要
Delivered | days_update=70 | Cocoa, FL 32926 Delivered. Position: Front door
查看物流详细信息
Number:  ZC56905231599
Package status:  Delivered (7 Days)
Country:  CN -> US
VYANG 维央:
2026-01-06 10:01 Cocoa, FL 32926 Delivered. Position: Front door
2026-01-06 07:37 Cocoa, FL 32926 Out for Delivery
2026-01-05 15:59 Miami, FL 33122 Processing at Designated Facility
2026-01-03 18:13 Linden, NJ 07036 Processing at Transit Facility
2026-01-03 14:39 New York NY USA Departed New York station
2026-01-03 13:09 New York NY USA Arrive at New York station
2026-01-03 12:29 New York NY USA Released from customs: customs cleared.
2026-01-02 19:20 New York NY USA Arrived at destination airport
2026-01-02 02:58 HK international airport Next stop New York airport
2026-01-01 18:31 HK international airport Arrived at the International airport
2026-01-01 07:09 SHENZHEN Depart from facility to service provider
2026-01-01 03:58 SHENZHEN Packaged
2026-01-01 01:52 SHENZHEN Shipment arrived
2025-12-31 21:03 DONGGUAN Depart from facility to service provider
2025-12-31 12:58 Linden, NJ 07036 Shipping Label Created
2025-12-30 21:46 DONGGUAN Shipment arrived
2025-12-27 10:52 Parcel information received
2025-12-27 10:52 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:en
最新客户消息翻译
收到您关于退回订单号1354的来信

未提供退货地址!没有退货中心地址!

最后一次退货尝试。

2026年3月16日

电话 321 338 7144
对话统计
总消息:2 条 | 客户:2 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-17T11:03:54.917428

类型判断结果

多重操作列表:
拒付去信提供退货地址 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=70 | Cocoa, FL 32926 Delivered. Position: Front door
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-17T05:33:32Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hello!

Thank you for your cooperation. Please return the package to us at the following address so we can process your request as soon as possible:

Return Address:

Recipient: Huang Haodi (VY0112)

Phone number: +86 13312988847

Address: 2nd Floor, Building G, Zhenghan Warehouse, No. 8, Pulong West Road, Tangxia Town, Dongguan City, Guangdong Province, China

Postal code: 523730

Country: China

Kindly Reminder:

Add a note: Please include a note in the package with your order number [Enter your order number here] so we can process your refund immediately upon receiving the returned package.

Proper Packaging: Please ensure the product is properly packaged to avoid damage during transit. If the returned item is damaged and affects resale, we will be unable to process a full refund.

We hope this information is helpful. Please feel free to contact us if you have any questions.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-01-06
停更天数:70
查看物流文本
Number:  ZC56905231599
Package status:  Delivered (7 Days)
Country:  CN -> US
VYANG 维央:
2026-01-06 10:01 Cocoa, FL 32926 Delivered. Position: Front door
2026-01-06 07:37 Cocoa, FL 32926 Out for Delivery
2026-01-05 15:59 Miami, FL 33122 Processing at Designated Facility
2026-01-03 18:13 Linden, NJ 07036 Processing at Transit Facility
2026-01-03 14:39 New York NY USA Departed New York station
2026-01-03 13:09 New York NY USA Arrive at New York station
2026-01-03 12:29 New York NY USA Released from customs: customs cleared.
2026-01-02 19:20 New York NY USA Arrived at destination airport
2026-01-02 02:58 HK international airport Next stop New York airport
2026-01-01 18:31 HK international airport Arrived at the International airport
2026-01-01 07:09 SHENZHEN Depart from facility to service provider
2026-01-01 03:58 SHENZHEN Packaged
2026-01-01 01:52 SHENZHEN Shipment arrived
2025-12-31 21:03 DONGGUAN Depart from facility to service provider
2025-12-31 12:58 Linden, NJ 07036 Shipping Label Created
2025-12-30 21:46 DONGGUAN Shipment arrived
2025-12-27 10:52 Parcel information received
2025-12-27 10:52 Parcel information received
======================================
Powered by www.17track.net.