工单 #43910

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创建:2026-03-18T02:59:47Z | 更新:2026-03-18T10:48:09Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1517
物流单号:JD0002234322579549
店铺:Riv-英国
产品:条形音响-黑色
金额:159.0 GBP
物流信息
物流状态:NotFound
最新日期:2026-03-17
更新天数:1天
状态摘要
NotFound | days_update=1 | FARNBOROUGH SERVICE CENTRE DeliveryReady, Your parcel is with one of our drivers for delivery (due between 19:00 - 21:00)
查看物流详细信息
Number:  JD0002234322579549
Package status:  AvailableForPickup (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 19:23 FARNBOROUGH SERVICE CENTRE DeliveryReady, Your parcel is with one of our drivers for delivery (due between 19:00 - 21:00)
2026-03-17 19:23 FARNBOROUGH SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-17 12:02 FARNBOROUGH SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-17 12:02 FARNBOROUGH SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-17 03:26 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-17 03:26 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-15 03:12 Custom clearance completed
2026-03-15 03:12 InTransit Custom clearance completed
2026-03-14 23:39 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-14 23:39 Parcel arrives at Airport Parcel Arrival
2026-03-14 23:39 Parcel arrives at Airport, Parcel Arrival
2026-03-13 11:00 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 11:00 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 11:00 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-12 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 04:20 InTransit Customs declaration completed
2026-03-12 04:20 Customs declaration completed
2026-03-11 03:10 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-11 03:10 YODEL We have your parcel. Please check back for updates
2026-03-11 00:57 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 00:57 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:24 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 21:24 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 16:11 DONGGUAN Depart from facility to service provider
2026-03-10 02:42 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-09 16:52 DONGGUAN Shipment arrived
2026-03-08 02:30 FARNBOROUGH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-07 13:08 Parcel information received
2026-03-07 13:08 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
与验证链接无关,那是从头在谷歌上搜索的。上面写满了诈骗字样。将会把详细信息发送给信用卡公司
对话统计
总消息:6 条 | 客户:3 条 | 客服:3 条 | 下轮次:4
解析时间:2026-03-18T18:32:26.702782

类型判断结果

多重操作列表:
不是骗子
分类: 其他问题
[已含回复内容]
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:NotFound | days_update=1 | FARNBOROUGH SERVICE CENTRE DeliveryReady, Your parcel is with one of our drivers for delivery (due between 19:00 - 21:00)
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-18T10:48:07Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Our company is a certified website with a great online reputation for the best lowest prices available. We have a large global client base and have been awarded the secure seal by providers such as Klarna, therefore confirming that we are not a scam.

Best regards,
Lin

---

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322579549). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:NotFound
最新日期:2026-03-17
停更天数:1
查看物流文本
Number:  JD0002234322579549
Package status:  AvailableForPickup (11 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-17 19:23 FARNBOROUGH SERVICE CENTRE DeliveryReady, Your parcel is with one of our drivers for delivery (due between 19:00 - 21:00)
2026-03-17 19:23 FARNBOROUGH SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-17 12:02 FARNBOROUGH SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-17 12:02 FARNBOROUGH SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-17 03:26 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-17 03:26 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-15 03:12 Custom clearance completed
2026-03-15 03:12 InTransit Custom clearance completed
2026-03-14 23:39 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-14 23:39 Parcel arrives at Airport Parcel Arrival
2026-03-14 23:39 Parcel arrives at Airport, Parcel Arrival
2026-03-13 11:00 Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 11:00 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-13 11:00 Parcel is leaving Airport Parcel Leaving Port
2026-03-12 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-12 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-12 04:20 InTransit Customs declaration completed
2026-03-12 04:20 Customs declaration completed
2026-03-11 03:10 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-11 03:10 YODEL We have your parcel. Please check back for updates
2026-03-11 00:57 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-11 00:57 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-10 21:24 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-10 21:24 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-10 16:11 DONGGUAN Depart from facility to service provider
2026-03-10 02:42 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-09 16:52 DONGGUAN Shipment arrived
2026-03-08 02:30 FARNBOROUGH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-07 13:08 Parcel information received
2026-03-07 13:08 Parcel Data Received
======================================
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