Dear Rekdi33,
Hello!
According to the latest tracking information, your package (tracking number: ED002976972GB) has arrived at the destination customs and is currently undergoing customs clearance.
To ensure your package clears customs smoothly and is delivered as quickly as possible, please contact the customer service department of your logistics service provider (Royal Mail or your local EMS postal service) to inquire about and prepare the necessary customs clearance documents (such as ID information, declaration details, or payment of relevant taxes and fees).
【Inquiry and Contact Suggestions】
Logistics Company: Royal Mail / Local EMS Postal Service
Track URL:
Operation Suggestions: Please pay close attention to official SMS notifications received on your mobile phone from the postal service or customs and follow the instructions to complete the process.
If you require assistance such as invoices or order proof during the process of contacting the logistics company, please let us know.
Best regards,
Lin