工单 #43898

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创建：2026-03-18T02:59:47Z | 更新：2026-03-18T03:27:45Z

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工单ID（用于发送回复）
客户邮箱
运单号（可手动覆盖）
物流查询 fc（自动/可空）
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名：晓琳
订单号：#1021
物流单号：4PX3002562877189CN
店铺：Van-德国
产品：数码相机广角镜头
金额：40.0 EUR
物流信息
物流状态：InTransit
最新日期：2026-03-17
更新天数：1天
状态摘要
InTransit | days_update=1 | Departure from the original airport
查看物流详细信息 
Number:  4PX3002562877189CN
Package status:  InTransit (4 Days)
Country:  CN -> US
VYANG 维央:
2026-03-17 09:23 Departure from the original airport
2026-03-16 22:45 Hand over to airline.
2026-03-15 08:20 Nancheng Depart from facility to service provider.
2026-03-15 01:23 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:20 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:20 Nancheng Shipment picked up.
2026-03-14 20:47 DONGGUAN Depart from facility to service provider
2026-03-14 13:40 DONGGUAN Shipment arrived
2026-03-14 13:20 US 07008 Shipping Order Created.
2026-03-12 10:42 Parcel information received
2026-03-12 10:42 Parcel information received
======================================
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AI历史分析结果

检测语言：en
最新客户消息翻译
从 Android 上的 AOL 发送
对话统计
总消息：1 条 | 客户：1 条 | 客服：0 条 | 下轮次：1
解析时间：2026-03-18T10:59:59.534475

类型判断结果

多重操作列表:
不明企图 (索要具体需求)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：InTransit | days_update=1 | Departure from the original airport
reasoning：

      

      

        
        
      

      
        

          
          

            手动选择类型（按分类）
          

          
          
          

              
              
          


          
          

              
              

                
              

          


          
          

          

            
            
          

        

        
      
    

  


  

    
发送状态

    
last_send_status：success

    
last_send_at：2026-03-18T03:27:44Z

    

  


  

    
流水线状态

    
pipeline_status：COMPLETED

    
pipeline_at：

    

  


  

    

      
英文话术

      

      
    

    

      
中文话术

      

      
    

  

  
  
  

    
目标语种话术

    
Dear Customer,

Thank you for your message.
We have received the email you sent; however, we are unsure of your specific request. Could you please provide more details or let us know how we can assist you with this?
Looking forward to hearing from you.
Best regards,

Best regards,
Lin

    
  

  

  
  

    
物流详情

    
物流状态：InTransit

    
最新日期：2026-03-17

    
停更天数：1

    

      查看物流文本
      
Number:  4PX3002562877189CN
Package status:  InTransit (4 Days)
Country:  CN -> US
VYANG 维央:
2026-03-17 09:23 Departure from the original airport
2026-03-16 22:45 Hand over to airline.
2026-03-15 08:20 Nancheng Depart from facility to service provider.
2026-03-15 01:23 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:20 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:20 Nancheng Shipment picked up.
2026-03-14 20:47 DONGGUAN Depart from facility to service provider
2026-03-14 13:40 DONGGUAN Shipment arrived
2026-03-14 13:20 US 07008 Shipping Order Created.
2026-03-12 10:42 Parcel information received
2026-03-12 10:42 Parcel information received
======================================
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