Dear 2Emailallison,
Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,
Best regards,
Lin
---
Dear 2Emailallison,
To help you faster, we need to verify your order. Could you please provide:
1.Your order number (or a screenshot of your checkout page)
2.The email address used for the order
3.If paid via PayPal, your invoice ID (format: c34xxxxxxxxxxxxxxxxxxxx.1 or in15xxxxxxxxxxxxxxxxx)
We'll assist you as soon as we have this information.
Best regards,
Lin