工单 #43889

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创建:2026-03-18T02:59:48Z | 更新:2026-03-18T03:27:51Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1021
物流单号:4PX3002562877189CN
店铺:Van-德国
产品:数码相机广角镜头
金额:40.0 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-17
更新天数:1天
状态摘要
InTransit | days_update=1 | Departure from the original airport
查看物流详细信息
Number:  4PX3002562877189CN
Package status:  InTransit (4 Days)
Country:  CN -> US
VYANG 维央:
2026-03-17 09:23 Departure from the original airport
2026-03-16 22:45 Hand over to airline.
2026-03-15 08:20 Nancheng Depart from facility to service provider.
2026-03-15 01:23 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:20 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:20 Nancheng Shipment picked up.
2026-03-14 20:47 DONGGUAN Depart from facility to service provider
2026-03-14 13:40 DONGGUAN Shipment arrived
2026-03-14 13:20 US 07008 Shipping Order Created.
2026-03-12 10:42 Parcel information received
2026-03-12 10:42 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
这有帮助吗?

埃利奥特·杜宾
1 (703) 615-6089
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-18T11:00:02.195600

类型判断结果

多重操作列表:
叫客户等待 (高单量)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | Departure from the original airport
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-18T03:27:50Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for bringing this to our attention.
We've forwarded your issue to our team for review. Due to high volume, it may take up to 24 hours to get back to you with a solution.
Feel free to reach out if you have any questions.

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-17
停更天数:1
查看物流文本
Number:  4PX3002562877189CN
Package status:  InTransit (4 Days)
Country:  CN -> US
VYANG 维央:
2026-03-17 09:23 Departure from the original airport
2026-03-16 22:45 Hand over to airline.
2026-03-15 08:20 Nancheng Depart from facility to service provider.
2026-03-15 01:23 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:20 Nancheng Shipment arrived at facility and measured.
2026-03-15 01:20 Nancheng Shipment picked up.
2026-03-14 20:47 DONGGUAN Depart from facility to service provider
2026-03-14 13:40 DONGGUAN Shipment arrived
2026-03-14 13:20 US 07008 Shipping Order Created.
2026-03-12 10:42 Parcel information received
2026-03-12 10:42 Parcel information received
======================================
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